Dejah Green
Miami,FL
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Wells orthopedics and sports medicine
Fort Lauderdale, FL
06.2024 - 05.2026
- Answer phones and handle patient questions.
- Surgery Scheduling
- Remove sutures and staples.
- Data Entry
- Collect vitals
- Input patient information in the electronic medical record
- Insurance Verification
- Referral creation
- Experience with EHR systems (Tebra, Epic, MD Logic
- Send non narcotic medication
Medical Assistant
Broward Medical and Urgent Care
Fort Lauderdale, FL
12.2020 - 06.2024
- Answer phones and handle patient questions.
- Check patients in
- Draw labs, give injections, prep procedures.
- Phlebotomy
- Collect vitals
- Input patient information in the electronic medical record
- Perform over 20 drug screenings and physicals.
Cashier
Hudson Group
Fort Lauderdale, FL
08.2017 - 10.2017
- Follow policies and procedures when opening and closing store.
- Generated orders to the warehouse and cashiering.
- Greet customers and aid in product selections.
Crew Member
Five Guys
Fort Lauderdale, FL
03.2016 - 08.2017
- Follow policies and procedures when opening and closing store.
- Prepped the food before each shift if opening and cleaned up after the shift.
- Familiar with FIFO system used in prepping the ingredients.
- Effectively communicate with 100+ customers daily to ensure customer satisfaction.
- Provide excellent customer service by listening to customers’ requests, receiving/delivering correct orders, and accurate money exchange with $100+ daily.
Education
Associates of Occupational Studies - Medical Specialties
Independence University
01-2020
High school diploma or GED -
Fort Lauderdale High School
Fort Lauderdale06-2014
Skills
- Phlebotomy & Specimen Collection — blood draws, urinalysis, lab prep
- Vital Signs Monitoring — blood pressure, temperature, pulse, respirations
- Injections & Medication Support — administering injections, assisting with medication requests
- Suture & Staple Removal — wound care and post‑procedure support
- Procedure Preparation — prepping rooms, assisting physicians during exams
- Patient Observation — monitoring symptoms and reporting changes
- Sterile Technique — OSHA, HIPAA, CLIA compliance
- EKG Performance — basic cardiac testing
- Epic EHR — charting, patient intake, documentation
- Tebra — scheduling, billing workflows
- MD Logic — clinical documentation
- Microsoft 365 — Word, Excel, Outlook, Teams
- Telehealth Platforms — virtual patient intake and support
- Data Collection Tools — lab systems, digital forms
- CRM Systems — patient communication tracking
- Technical Troubleshooting — resolving device and software issues
- Insurance Verification — eligibility checks, benefits coordination
- Prior Authorization — medical necessity review and payer communication
- Referral Coordination — specialist scheduling and documentation
- Medical Billing & Coding — CPT, ICD‑10, HCPCS familiarity
- Data Entry & Record Management — accurate EMR documentation
- Multiline Phone Systems — patient calls, triage, scheduling
- Front Desk Operations — check‑in, check‑out, patient flow
- Surgery Scheduling — coordinating OR times, pre‑op requirements
- Patient Communication — education, instructions, empathy
- Customer Service — handling inquiries, resolving concerns
- Time Management — prioritizing tasks in fast‑paced settings
- Conflict Resolution — de‑escalation and problem‑solving
- Team Collaboration — working with providers, nurses, and admin staff
- Attention to Detail — accuracy in documentation and patient care
- Adaptability — urgent care, orthopedics, remote workflows
- Patient Advocacy — ensuring patient needs are met
Certification
- CPR Certification
- AED Certification
- Certified Medical Assistant
- BLS Certification
- CCMA Certification
- Driver's License
- First Aid Certification
- CMCA
- RMA
- NRCMA
- Certified Phlebotomy Technician
- State Tested Nursing Assistant
Timeline
Certified Medical Assistant
Wells orthopedics and sports medicine
06.2024 - 05.2026
Medical Assistant
Broward Medical and Urgent Care
12.2020 - 06.2024
Cashier
Hudson Group
08.2017 - 10.2017
Crew Member
Five Guys
03.2016 - 08.2017
Associates of Occupational Studies - Medical Specialties
Independence University
High school diploma or GED -
Fort Lauderdale High School