Althea Clovis
McMechen,WV
Summary
Compassionate healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.
Overview
5
5
years of professional experience
Work History
Waitress
Osaka Japanese Hibachi and Sushi
Moundsville, West Virginia
05.2022 - Current
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Welcomed customers, answered inquiries, and promoted daily specials, increasing customer engagement.
- Delivered food and beverages promptly to guests at tables.
- Addressed customer complaints and concerns promptly to enhance guest satisfaction.
- Resolved customer concerns promptly, contributing to a positive dining experience.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Trained new staff on restaurant procedures and service standards, ensuring consistent service quality.
OR Nurse Extern
WVU Medicine
06.2025 - 06.2026
- Prepared patients for sterile procedures, ensuring readiness for safe surgical interventions.
- Prepared patients for surgery
- Assisted in positioning patients on the operating table for optimal access and comfort.
- Verified functionality of all equipment prior to use, enhancing safety and efficiency in the operating room.
- Collected necessary materials for surgical procedures
- Inserted a foley catheter in a clinical setting to assist with patient care.
- Removed foley catheter from patient in clinical setting
- Educated patients and families on surgical procedures and post-operative care, promoting understanding and adherence to recovery protocols.
- Prepared operating rooms by ensuring all necessary instruments and supplies were sterile.
- Provided patient care and education to patients in the operating room.
- Contributed to quality improvement initiatives aimed at enhancing clinical outcomes for patients in OR suite.
Waitress
Oglebay Restaurants
12.2023 - 03.2024
- Delivered exceptional customer service in high-pressure dining environment, enhancing guest satisfaction.
- Delivered food and beverages promptly to guests at tables.
- Took orders and ensured that they were correct
- Served food to groups ranging from 1 to 10 guests
- Calculating payments, giving checks to customers, and taking customer payments
- Provided customer service by engaging with the public to address inquiries and concerns.
- Applied effective communication skills to resolve customer concerns, improving overall dining experience.
- Partnered with team members to ensure smooth service flow and foster a supportive atmosphere.
- Maintained cleanliness of dining areas and utensils throughout shifts.
- Taking constructive criticism and improving myself to improve my work
Cashier
Dairy Queen
Moundsville, West Virginia
07.2021 - 10.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and provided information on products and services to enhance their shopping experience.
- Collaborated with team members to coordinate tasks and maintain efficient operations during peak hours.
- Monitored inventory levels and restocked supplies to ensure consistent availability and support customer needs.
- Restocked shelves with merchandise to maintain inventory levels.
- Ensured cleanliness and organization of dining area and service counters to enhance customer experience.
- Completed tasks assigned by management to support team operations. from management to support team operations.
- Prepared food items using kitchen equipment according to standards to meet quality expectations.
Education
Nursing (RN) - Nursing
West Virginia Northern Community College
Wheeling05-2026
High School -
John Marshall High School
Glendale, WV05-2023
Skills
- Guest service
- Dining area cleanliness
- Table setting knowledge
- Beverage preparation
- Food spoilage prevention
- Health and safety
- Patient care
- Communication skills
- Performance improvement
- Team collaboration
- Effective communication
- Communication skills
- Critical thinking
- Ethical practice
- Customer satisfaction
Awards And Acknowledgements
- A Scholarship from WVNCC, I won a scholarship from my current school, by writing an essay on the relationship between psychology and getting your hair or makeup done. It’s something I’m quite proud of!
- WV Higher Education Scholarship
Roles And Responsibilities
- Serving food to parties of 1 to 10
- Keeping my area clean and everything stocked up
- Calculating payments, giving checks to customers, and taking customer payments
- Worked with others and enjoyed the teamwork
- Helped customers and answered their questions
- Took orders and ensured that they were correct
- Taking constructive criticism and improving myself to improve my work
- Helping customers find items
- Customer service, speaking with the public
- Using communication to defuse situations
- Prepared patients for surgery
- Educated patients and their families
- Helped gather materials for surgeries
- Prepped a patient, sterile
- Taken out a foley catheter
- Administered medications (in clinical)
- Inserted a foley catheter (in clinical)
- Helped patients walk with support (in clinical)
- Given bed baths (in clinical)
Timeline
OR Nurse Extern
WVU Medicine
06.2025 - 06.2026
Waitress
Oglebay Restaurants
12.2023 - 03.2024
Waitress
Osaka Japanese Hibachi and Sushi
05.2022 - Current
Cashier
Dairy Queen
07.2021 - 10.2021
Nursing (RN) - Nursing
West Virginia Northern Community College
High School -
John Marshall High School