Althea Ismael
Norfolk,VA
Summary
Compassionate and detail-oriented Phlebotomist with experience at Consulate Health Care, skilled in venipuncture and specimen handling. Enhanced patient experiences through effective communication and accurate specimen tracking, ensuring timely test results. Proven ability to promote patient dignity and independence, fostering a supportive environment for optimal care.
Overview
28
28
years of professional experience
Work History
Phlebotomist
Consulate Health Care
12.2019 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
CNA
Hand and Heart
01.2010 - 11.2020
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
Bartender
Mp Island Cafe
05.2012 - 04.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
CNA
Better Care Home Family
03.1997 - 12.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Cna Certificate -
Stop Vacation
06-1988
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Timeline
Phlebotomist
Consulate Health Care
12.2019 - Current
Bartender
Mp Island Cafe
05.2012 - 04.2020
CNA
Hand and Heart
01.2010 - 11.2020
CNA
Better Care Home Family
03.1997 - 12.2010
Cna Certificate -
Stop Vacation
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