Altn Holloman
Washington,DC
Summary
Dynamic professional with a proven track record at Shake Shack, Skilled in sanitation standards and customer service, demonstrating strong multitasking abilities and a commitment to safety and quality. Excelled in leadership roles, significantly improving team performance.
Experienced with inventory management, ensuring accurate stock levels and efficient storage. Utilizes forklift operation skills to handle and transport goods safely. Track record of maintaining organized and orderly warehouse environments.
Overview
9
9
years of professional experience
Work History
Cross Trainer
Shake Shack
2019.02 - 2022.03
- Cultivated long-term relationships with clients through regular progress assessments and goal-setting meetings.
- Enhanced client fitness levels by incorporating a variety of exercises and personalized workout plans.
- Expanded client base through targeted marketing efforts, referrals, and community outreach programs.
- Led high-energy group classes that catered to various skill levels and fitness goals for increased participation rates.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
Shift Manager
&pizza
2013.09 - 2016.11
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
Production Specialist
Krispy Kreme
2017.02 - 2018.02
- Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
- Delivered quality products with effective use of control procedures and good inspection skills.
- Collaborated with engineers to refine product designs, resulting in smoother manufacturing processes and higher-quality end products.
- Maintained equipment in good working order by checking settings and operation, troubleshooting problems and completing basic repairs.
- Increased production capacity by training new employees on machinery operation and safety protocols, strengthening the overall workforce.
- Helped shipping line by pre-assembling boxes to be filled with finished products.
Order Picker
Safeway Warehouse
2016.11 - 2018.02
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Education
Associate Of Applied Business - Business Administration And Management
University of Phoenix (on-line Program)
Fayetteville, NC06.2012
Skills
- Sanitation Standards
- Allergen awareness
- Cost Control
- Food safety knowledge
- Customer Service
- Packaging and Labeling
- Pallet Jack Handling
- Loading and unloading
- Warehouse Safety
- Order Picking
- Environmental awareness
- Customer service focus
- Cash Handling
- Decision-Making
- Employee Training
- Opening and closing procedures
- Inventory Control
Timeline
Cross Trainer
Shake Shack
2019.02 - 2022.03
Production Specialist
Krispy Kreme
2017.02 - 2018.02
Order Picker
Safeway Warehouse
2016.11 - 2018.02
Shift Manager
&pizza
2013.09 - 2016.11
Associate Of Applied Business - Business Administration And Management
University of Phoenix (on-line Program)