Emma Roberts
Detroit
Summary
Hardworking and dependable individual with a strong work ethic and excellent problem-solving skills. Known for staying focused under pressure and effectively resolving conflicts in a fast-paced environment. Skilled in maintaining organization, meeting deadlines, and working collaboratively with diverse teams. Demonstrates a positive attitude and strong communication skills while ensuring tasks are completed accurately and efficiently. Ready to contribute reliability and a strong sense of responsibility to the 3rd shift team.
Overview
4
4
years of professional experience
Work History
Cross Trainer
Shake Shack
Detroit
09.2021 - 09.2025
- Trained new employees on food preparation and customer service standards.
- Coordinated shift schedules to ensure adequate staffing during peak hours.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in inventory management by restocking supplies as needed.
- Provided exceptional customer service by addressing guest inquiries promptly.
- Monitored food safety practices to ensure compliance with health regulations.
- Collaborated with team members to streamline kitchen operations efficiently.
- Resolved guest complaints quickly to enhance overall dining experience.
Education
High School Diploma -
Cass Technical High School
Detroit, MI06-2024
Skills
- Employee training
- Team collaboration
- Shift coordination
- Conflict resolution
- Supply restocking
- Workplace cleanliness
- Heavy lifting
Timeline
Cross Trainer
Shake Shack
09.2021 - 09.2025
High School Diploma -
Cass Technical High School