Alton Smith
Tustin,California
Summary
Dynamic Membership Sales Representative with a proven track record in driving membership growth and retention at SCAN Health Plan. Expertise in negotiation and emotional intelligence facilitated surpassing sales objectives while implementing innovative retention strategies. Known for enhancing member engagement and consistently exceeding targets through strategic initiatives. Seeking to leverage these skills to contribute to a forward-thinking organization focused on sustainable growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Membership Sales Representative
SCAN Health Plan
Long Beach, CA
03.2003 - Current
- Identified and contacted potential members to explain membership benefits.
- Developed and implemented sales strategies to meet organizational objectives.
- Conducted presentations about membership offerings, answering questions from prospective members.
- Participated in team meetings to discuss progress towards goals.
- Completed membership paperwork and captured transactional information to motivate ongoing participation of new member.
Education
Marketing
Santa Ana College
Santa Ana, CASkills
- Negotiation
- Product and service sales
- Membership processing
- Sales strategy development
- Excellent communication
- Direct sales
- Sales closing
- Problem-solving abilities
- Conflict resolution
- Customer retention
- Product knowledge
- Lead generation
- Self motivation
- Sales strategy
- Emotional intelligence
- Team building
- Cold calling expertise
- Schedule appointments
- Retention strategies
Certification
- Licensed to sell Insurance in Ca.,AZ.,TX.,and NM
Timeline
Membership Sales Representative
SCAN Health Plan
03.2003 - Current
- Licensed to sell Insurance in Ca.,AZ.,TX.,and NM
Marketing
Santa Ana College
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