April Porter
Port Washington,OH
Summary
Dynamic Membership Sales Representative with a proven track record at Travel Resorts of America, excelling in customer service and negotiation. Achieved remarkable sales growth by effectively managing client relationships and employing advanced sales techniques. Skilled in project management and team training, consistently delivering exceptional support and guidance to enhance customer satisfaction.
Overview
8
8
years of professional experience
Work History
Membership Sales Representative
Travel Resorts of America
08.2017 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Set up appointments with potential and current customers to promote new products and services.
Restaurant Manager
Buehlers Fresh Foods
10.2021 - 08.2025
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
High School Diploma -
Indian Valley High School
Gnadenhutten, OHAssociate of Applied Science -
Brown Mackie College
North Canton, OH2012
Skills
- Negotiation
- Cold calling expertise
- Project management
- Team Training
- Customer service
- Product and service sales
- Sales techniques
- Customer needs assessment
Timeline
Restaurant Manager
Buehlers Fresh Foods
10.2021 - 08.2025
Membership Sales Representative
Travel Resorts of America
08.2017 - Current
High School Diploma -
Indian Valley High School
Associate of Applied Science -
Brown Mackie College