Altoris Martinez
Summary
Responsible Technician with excellent troubleshooting, Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Funeral Technician
Carriage Services
07.2024 - Current
- Organized floral arrangements for display at funerals and memorials
- Greeted guests upon arrival at the funeral home and directed them accordingly
- Compiled information necessary for death certificates and other legal documents related to funerals
- Arranged for pallbearers, clergy members, musicians, florists and other service providers as needed
- Conducted transfers of deceased from place of death to mortuary or crematory facility
- Ensured that facilities were properly prepared prior to viewings or ceremonies taking place
- Provided administrative support to the funeral home staff by answering phones, filing paperwork, and greeting visitors
- Assisted funeral director in coordination of services
- Arranged floral offerings and lights around caskets
- Offered administrative expertise in managing funeral home operations
- Supervised funeral processions to direct cemetery parking
- Offered comfort and counseling to address bereaved family members' needs
- Obtained doctors' signatures on death certificate to complete insurance claim forms
- Prepared memorial materials, including service programs, and signage.
Park Florist Logistics Leader
Park Florist
02.2019 - 07.2022
- Assisted with loading floral arrangements onto delivery trucks
- Tracked shipments to ensure timely delivery of flowers
- Managed customer orders, requests, and complaints in a timely manner
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties
- Monitored workflow processes and identified areas of improvement
- Provided guidance and support to team members on operational issues
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations
- Coordinated with other department supervisors to ensure smooth workflow and project alignment
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Professional Musician
Self Employed
01.2012 - 10.2021
- Demonstrate ability to play different styles of music such as jazz, rock, pop, funk
- Record overdubs in the studio using electronic percussion pads
- Ensure that all equipment is packed safely after each show and session
- Collaborate with audio engineers to ensure optimal sound quality of drums
- Perform complex rhythmic patterns accurately to support musical arrangements
- Lead warm-up exercises for band members prior to performances
- Provide feedback on songs being recorded in order to improve sound quality and overall performance
- Maintain a professional attitude while working with other musicians in the studio or on stage.
Education
High School Diploma - Business/Music
Pinole Valley High School
Pinole, CA06.2022
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Timeline
Funeral Technician
Carriage Services
07.2024 - Current
Park Florist Logistics Leader
Park Florist
02.2019 - 07.2022
Professional Musician
Self Employed
01.2012 - 10.2021
High School Diploma - Business/Music
Pinole Valley High School
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