Pursuing an advancement in my career where I can fully utilize my Masters's Degree in Public and Environmental Affairs with a concentration in Leadership in Human Service.
Overview
24
24
years of professional experience
Work History
Healthy Families Family Support Specialist Supervisor
Mental Health America Of Northwest Indiana
02.2012 - Current
Supervise up to six Healthy Families Family Support Specialists and monitor all functions of the Healthy Families program.
Provide 2 hours of weekly supervision to each staff member on my team; supervision includes administrative, reflective, and clinical aspects of home visiting.
Conduct interviews, hires, and direct training of new staff, with Program Director.
Conduct quality assurance and quality improvement efforts to ensure clients receive accurate services from staff. This includes shadowing staff on home visits, contacting families by phone, and providing families with opportunities to complete surveys.
Develop and facilitate training sessions as necessary and pertinent to Healthy Families staff to meet Healthy Families requirements.
Work closely with Senior administration to ensure all staff maintain required number of clients with appropriate case weights.
Support and motivate staff.
Work with Program Director and Senior Administration to monitor all billing requirements are met.
Monitors staff adherence to Healthy Families critical elements and initiates revisions of policies and procedures as deemed appropriate with HF Program Director.
Complete required statistical reports as required for funding sources and grants.
Attends and facilitates numerous amount of Healthy Families meetings also additional meetings throughout the state of Indiana.
Provides required statistical reports, in a timely manner to the Program Director, DCS, HFI, and other funders as required.
Actively advocates for all children, families, and persons with mental illness served by MHA.
Observe safe job practices, maintaining a clean and safe working environment.
KPI (key performance indicator) which measures the Healthy Families program performance.
Massive data collecting and coding quantitative data.
Promotes Mental Health America, and Healthy Families to the community through education, and public relations including existing community partnerships.
Healthy Families Family Support Specialist/ Family Assessment Worker
Mental Health America Of Northwest Indiana
08.2000 - 02.2012
Initiates and maintains home visits with families in their home
Provide parenting skills and child development information to parents
Completes all documents required in a timely manner in the family-wise data system
Demonstrate an understanding of the family’s cultural diversity in the community
Help families set goals as well as achieve their goals
Provide families with resources and referrals in their community
Able to identify family's risk factors based on information gathered from the parents
Promote all of MHA of Lake County Programs
Mental Health America of Northwest Indiana
Family Preservation Worker
Mental Health America Of Northwest Indiana
01.2000 - 08.2000
Working with culturally diverse families on a one-to-one basis, catering to their various needs
Provide services such as parenting classes and parent skill building in counseling, court advocacy and networking with community referral agencies
Education
Master of Science - Public Affairs And Public Policy Analysis
Indiana University
Gary, IN
05.2023
Bachelor of Science - Criminal Justice
Indiana University
Gary, IN
12.2009
Skills
23 plus years of experience in Human Services
Great time management, organizational, and multi-tasking skills
Administrative experience with managing 5 to 6 staff
Quick learner, open to training and challenges to improve my job performance
Ability to handle disagreements with ensuring all parties feel supported by using active listening skills
Excellent at working with diverse populations
Knowledgeable about community resources
Case and team support
Willingness to take on responsibilities and works well with limited supervision
Excellent communication skills oral and written
Loyal and dependable
Spreadsheet Tracking Management
Knowledgeable in Microsoft Windows and Office
Data Analysis
Operation Management Skills
Standard Operating Procedures: Proficient
Timeline
Healthy Families Family Support Specialist Supervisor
Mental Health America Of Northwest Indiana
02.2012 - Current
Healthy Families Family Support Specialist/ Family Assessment Worker
Mental Health America Of Northwest Indiana
08.2000 - 02.2012
Family Preservation Worker
Mental Health America Of Northwest Indiana
01.2000 - 08.2000
Master of Science - Public Affairs And Public Policy Analysis
Parent Educator/Infant Mental Health at Mental Health America Of Northwest IndianaParent Educator/Infant Mental Health at Mental Health America Of Northwest Indiana
Older Youth Services Case Manager (OYCM) at Indiana Department of Child ServicesOlder Youth Services Case Manager (OYCM) at Indiana Department of Child Services
Medical Assistant/Patient Access Representative at Ochsner Urgent Care & Occupational HealthMedical Assistant/Patient Access Representative at Ochsner Urgent Care & Occupational Health