Summary
Overview
Work History
Education
Skills
Certification
Cooking
Timeline
Generic

Alundria Fuller

Belle Glade ,FL

Summary

Proven Safety and Security Officer at Everglades Youth Conservation Camp, adept in hazard identification and fostering a culture of accountability, significantly reduced accident rates. Skilled in Microsoft Office and known for a friendly, positive attitude, I excel in roles requiring public safety and customer support. Achieved increased client retention through effective problem-solving and support process streamlining.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Safety and Security Officer

Everglades Youth Conservation Camp
08.2024 - 02.2025
  • Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
  • Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
  • Reduced accident rates through the implementation of comprehensive safety training programs for employees.
  • Assisted in the development of contingency plans for potential natural disasters, ensuring that proper protocols were in place to minimize damage and protect employees.

Shift Leader

PDQ Restaurant
11.2023 - 07.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Internet Sales Specialist

Offlease Only
03.2023 - 09.2023
  • Managed multiple online sales channels for optimal revenue generation and market reach.
  • Assisted in developing promotional materials such as email campaigns, social media posts, and digital advertisements that drove higher sales volume.
  • Organized webinars and virtual events showcasing new products or promotions, increasing brand awareness among target audiences.
  • Conducted competitor analysis to identify opportunities for improvement and stay ahead of industry trends.

Rental Sales Agent

Sixth Rental Cars
01.2021 - 02.2023
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Collaborated with team members to improve sales strategies and meet monthly targets.
  • Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
  • Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.

Remote Online Support Specialist

ContinuumGlobal
08.2018 - 04.2020
  • Maintained up-to-date documentation of all support interactions using CRM software platforms, allowing for quick reference during future engagements.
  • Conducted root-cause analyses of recurring issues and devised effective strategies to prevent future occurrences, minimizing downtime for customers.
  • Streamlined support processes for faster response times, resulting in increased client retention rates.
  • Monitored customer feedback for continuous improvement opportunities and implemented necessary changes to enhance the user experience.

Education

Associate Of Arts And Sciences - Science Education

Valencia College
Orlando, FL
08.2020

Skills

  • Hazard identification
  • Public safety
  • Physical security
  • Security protocols
  • Call Center Operations
  • Sales
  • Friendly, positive attitude
  • Schedule mastery
  • Service desk expert
  • Reliable and trustworthy
  • Microsoft office
  • Customer support needs
  • Assessment Computer maintenance
  • Inbound & Outbound Calling

Certification

Serve Safety

Cooking

I love to cook; it's my passion

Timeline

Safety and Security Officer

Everglades Youth Conservation Camp
08.2024 - 02.2025

Shift Leader

PDQ Restaurant
11.2023 - 07.2024

Internet Sales Specialist

Offlease Only
03.2023 - 09.2023

Rental Sales Agent

Sixth Rental Cars
01.2021 - 02.2023

Remote Online Support Specialist

ContinuumGlobal
08.2018 - 04.2020

Associate Of Arts And Sciences - Science Education

Valencia College
Alundria Fuller