Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alura Hyer

Reston,VA

Summary

Equipment Rental professional that is an eager and adaptable learner. Focused on optimizing rental operations, ensuring customer satisfaction and maximizing equipment utilization. Dedicated to safety, efficiency, and delivering superior service in demanding environments.

Overview

7
7
years of professional experience

Work History

Equipment Rental Specialist

Sunbelt Rentals
03.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services or equipment to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates.
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Manged merchandise inventory ordering, supply counts, receiving, storage and stocking.

Water Treatment Plant Operator

Veolia
09.2017 - 09.2020
  • Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
  • Monitored water quality and adjusted chemical dosages to meet regulatory standards.
  • Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
  • Interpreted data to identify trends and address problems..

Education

High School Diploma -

Plant City High School
Plant City, FL

Skills

  • Attentive Customer Service
  • Strong Communication
  • Positive Attitude
  • Equipment Knowledge
  • Negotiating
  • Problem-solving abilities
  • Adaptability
  • Learning Attitude
  • Time Management
  • Organized
  • Detail-Oriented
  • Punctuality and Reliability

References

Amanda Houston

Sr. Equipment Rental Specialist/Dispatcher

(412) 302-7848


Dave McCormick

Maintenance Manager

(813) 294-1315


Kent Cochran

Makinex National Account Manager

(720) 297-5722

Timeline

Equipment Rental Specialist

Sunbelt Rentals
03.2023 - Current

Water Treatment Plant Operator

Veolia
09.2017 - 09.2020

High School Diploma -

Plant City High School

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Alura Hyer