Alvaro Hernandez
Adelanto ,CA
Summary
Proven to excel in fast-paced environments, I leveraged my route planning expertise and strong work ethic at Temco Logistics to enhance delivery efficiency and customer satisfaction. My commitment to safe driving practices and exceptional customer service significantly contributed to reducing shipment errors and fostering positive client relationships.
Overview
15
15
years of professional experience
Work History
Delivery Driver, Shipping
Temco Logistics
06.2023 - Current
- Maintained a clean driving record while completing multiple daily deliveries.
- Communicated clearly customers regarding their expectations concerning delivery timelines addressing concerns professionally courteously.
- Completed accurate paperwork for shipments, reducing errors that could lead to lost or delayed packages.
- Participated in regular safety meetings, contributing ideas for process improvement and risk mitigation.
- Trained new employees on company procedures and best practices for safe and efficient deliveries.
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Assisted with loading and unloading trucks when needed, demonstrating teamwork within the shipping department.
- Conducted pre-trip inspections of vehicles regularly, identifying potential problems before they became serious issues on the road.
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Inspected load security and checked for damages.
Driver, Appliance Installer
AM Home Delivery
04.2013 - 06.2023
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Obtained signatures from customers upon delivery of goods.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Driver Helper
JB Hunt Transportation
01.2010 - 01.2012
- Prevented damage to packages and products by correctly securing loads.
- Contributed to a positive team atmosphere by collaborating closely with fellow Driver Helpers and other staff members.
- Lifted and carried packages weighing up to 75 pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2011
Skills
- Strong work ethic
- Safe driving practices
- Efficient multitasking
- Patience and perseverance
- Proper lifting techniques
- Warehouse operations
- Delivery scheduling
- Problem-solving capacity
- Load securing
- Route planning expertise
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and reliable
- Attention to detail
- Multitasking and organization
- Loading and unloading
- Heavy lifting
- Order picking and processing
- Shipping and packaging
- Inventory management
Timeline
Delivery Driver, Shipping
Temco Logistics
06.2023 - Current
Driver, Appliance Installer
AM Home Delivery
04.2013 - 06.2023
Driver Helper
JB Hunt Transportation
01.2010 - 01.2012
High School Diploma -
Santa Fe High School