Alvaro Medrano
Mission,TX
Summary
A dedicated and versatile professional with strong customer service experience in healthcare, donor services, and technical roles. I was known for my excellent communication, problem-solving, and my attention to detail. Skilled at building rapport with diverse individuals, resolving issues quickly, and ensuring positive client experiences. As a results-oriented achiever, I have proven my ability to exceed targets and drive success in fast-paced environments. Can combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Medical Screener
KED Plasma
Pharr, Texas
01.2026 - Current
- Achieved recognition as "Top Screener" for multiple consecutive months, demonstrating commitment to high-quality donor care.
- Performed vital checks for 100+ donors daily, ensuring the utmost quality and care for each individual.
- Maintained donor flow in high-paced environment by staying past shift and collaborating effectively with the team.
- Assumed additional responsibilities including computer troubleshooting, warehouse organization, and participation in marketing events to support center operations.
Machine Operator
Liberty Energy
02.2025 - 11.2025
- Operated and maintain industrial equipment while adhering to strict safety and quality standards.
- Collaborated with team members to ensure efficient production and resolve issues quickly.
- Demonstrated strong endurance, independence, and leadership in daily operations.
Donor Center Technician
Biomat USA
07.2019 - 11.2024
- Delivered exceptional customer service to plasma donors by ensuring comfort, safety, and understanding of the donation process.
- Conducted donor screenings and performed phlebotomy with precision and care.
- Educated donors on procedures and addressed questions, ensuring a positive and safe experience.
- Recognized for maintaining a high standard of quality and compliance.
Healthcare Provider
In Home Primary Care
06.2017 - 06.2019
- Provided compassionate care while coordinating with interdisciplinary teams to ensure seamless service.
- Built strong relationships with patients and families through active listening and empathy.
- Managed multiple responsibilities in a fast-paced environment while upholding patient satisfaction.
Education
Commercial Driver Licensure
South Texas College
McAllen, TX01-2025
High School Diploma -
Juarez Lincoln High School
Mission, TX01-2017
Some College (No Degree) - Psychology Coursework
South Texas College
McAllen, TXSkills
- Phlebotomy techniques
- Regulatory compliance
- Patient education
- Customer service
- Medical equipment maintenance
- Team leadership
- Excellent communication
- Conflict resolution
- Fluent in Spanish
- Punctuality and reliability
Cover Letter
Dear Hiring Manager :
I am excited to apply for a Medical Screener role within your organization. With a strong background in healthcare, donor services, and technical roles, I have developed exceptional communication and problem-solving skills that allow me to provide outstanding support to clients and patients. I take pride in my ability to remain empathetic and professional, even in high-pressure situations, and I am committed to ensuring every customer feels valued and heard. My bilingual skills in English and Spanish further enhance my ability to connect with a diverse customer base. I am confident that my dedication and experience make me an excellent fit for your team.
-Sincerely
Alvaro Medrano
Languages
- English (Fluent)
- Spanish (Fluent)
Timeline
Medical Screener
KED Plasma
01.2026 - Current
Machine Operator
Liberty Energy
02.2025 - 11.2025
Donor Center Technician
Biomat USA
07.2019 - 11.2024
Healthcare Provider
In Home Primary Care
06.2017 - 06.2019
Commercial Driver Licensure
South Texas College
High School Diploma -
Juarez Lincoln High School
Some College (No Degree) - Psychology Coursework
South Texas College