Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
Generic

Alvaro Ortiz

Thompson's Station

Summary

Collaborative leader who promotes an engaged and empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Solution oriented and result driven skillset used to problem solve and complete objectives. Understands success is about people and is dedicated to employee growth initiatives.

Overview

19
19
years of professional experience
1
1
Certification

Work History

AML SURVEILLANCE TEAM MANAGER

UBS
Nashville
04.2022 - Current
  • People manager including employee performance, coaching, and increasing quality of work, resource allocation/capacity planning to ensure timely/quality execution of alert closures, and employee motivation
  • Participated in new candidate interviews
  • Redesigned interview process by implementing new improved interview questions to ensure the selection of capable well-suited new hires
  • Worked in collaboration with internal teams and contractor teams to resolve several backlogs with tight deadlines through the use of resource allocation/capacity and planning/crisis management
  • Led program wide training initiatives which included training trainers, creating training materials, instructing contractor teams, coaching new joiners
  • Demonstrated powerful communication and training skills through numerous presentations to large numbers of people, including new joiners, current team members, contractors, upper management, and diverse assisting teams
  • Exhibited AML SME expertise through the resolution of many complex alerts that resulted in escalations and providing quality assurance for team members, new joiners, contractors, and assisting team
  • Analyzed the root cause and drove solutions across multiple functions in order to resolve production issues
  • Manage and monitor team member's workloads to facility successful completion of alert drops
  • Engaged in multiple cross-functional testing exercises to fine tune and test new system rules
  • Experienced with handling conflicting priorities/ comfortable taking new responsibilities in pressure situations evidenced by co-managing two teams
  • Participated in new candidate interviews
  • Improved interview process by implemented new improved interview questions

AML ANALYST

UBS
Franklin
09.2019 - Current
  • Works to detect potentially illicit activity by monitoring wiring activity by using a variety of methods and databases
  • Contributed to the completion of various work intensive projects, including leading one project that dealt with the closure of complex alerts
  • Gained valuable knowledge and insight by participating in cross training projects within UBS

POLICE OFFICER

CITY OF FRANKLIN, TENNESSEE
Franklin
08.2018 - 08.2019
  • Deliver exemplary standards safeguarding citizens, property, and neighborhoods, responding to emergency calls, resolving conflicts, and apprehending suspects and offenders

POLICE OFFICER

CITY OF DALLAS, TEXAS
Dallas
04.2006 - 08.2018
  • Collaborated on the investigation of a vast variety of criminal cases from simple misdemeanors to high profile cases as a patrol officer
  • Effectively utilized multiple databases to research individuals' backgrounds and records to identify suspects

Education

Bachelor of Arts - Psychology, Criminal Justice

BAYLOR UNIVERSITY
01.2004

Skills

  • Analytical thinking, reasoning skills, problem-solving skills, judgment skills, and logical thinking
  • Analysis of complex data sets
  • Risk Assessment
  • Team Management and leadership capabilities
  • Flexible, resilient, and quick to adjust to fast paced work environment and changing priorities
  • Expert Writer of Complex Reports
  • Skillful Job Applicant screening and Applicant/Talent Evaluations
  • Strong Well-Reasoned Discretionary Judgment used to make critical decisions
  • Active, Attentive, and mindful Listening
  • Cross-Functional Collaboration and Interdepartmental Teamwork
  • Strong use of Microsoft Word Suite products including Excel, Word, and Outlook

Affiliations

CERTIFIED FRAUD EXAMINER

Certification

Certified Spanish Translator, Dallas Police Department

Accomplishments

  • Master Peace Officer
  • Certificate of Merit – Awarded in recognition of actions taken while assisting a critically injured fellow officer
  • Recipient of 12 commendations

Timeline

AML SURVEILLANCE TEAM MANAGER

UBS
04.2022 - Current

AML ANALYST

UBS
09.2019 - Current

POLICE OFFICER

CITY OF FRANKLIN, TENNESSEE
08.2018 - 08.2019

POLICE OFFICER

CITY OF DALLAS, TEXAS
04.2006 - 08.2018

Bachelor of Arts - Psychology, Criminal Justice

BAYLOR UNIVERSITY

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Alvaro Ortiz