Natalie A. Kalphat
Port Saint Lucie,FL
Summary
Disciplined Quality Control Specialist accomplished in safety management, process improvement and operations research. Dedicated to accomplishing company's organizational and quality mission by following instructions and maintaining healthy work environment. Knowledge of [Software]. Certified Air Traffic Controller with [Number] years in tower control, approach and departure control and en route control. Skilled in critical thinking and decision-making; exceptional at remaining calm under extreme pressure.
Overview
38
38
years of professional experience
Work History
Quality Control Specialist
United Partners Outreach
08.2016 - Current
- Enhanced production quality by implementing rigorous review procedures and identifying areas for improvement.
- Streamlined the quality control process, resulting in faster turnaround times for production.
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Implemented a robust documentation system, ensuring accurate tracking of quality metrics and trends over time.
- Promoted a culture of accountability within the organization through regular communication about quality goals and performance expectations.
- Coordinated effectively with production and engineering teams, optimizing processes for higher product quality and lower defect rates.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Updated inspection journals and daily summary logs with quality-related data.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Fixed identified issues to improve workflows.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Reviewed production processes and identified potential quality issues.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Home School Instructor
Home
08.2010 - Current
- Enhanced student comprehension by incorporating real-life examples and practical applications into lesson plans.
- Supported students'' academic progress by providing individualized attention and tailored instruction to meet diverse learning needs.
- Collaborated with other home school instructors to develop interdisciplinary lessons, promoting a well-rounded education for students.
- Implemented hands-on activities and project-based learning to encourage critical thinking and problem-solving skills in students.
- Assessed student performance regularly through quizzes, tests, and assignments, providing constructive feedback for improvement.
- Managed daily schedules, ensuring efficient time management and completion of required coursework within designated timelines.
- Developed engaging supplemental materials to reinforce key concepts and promote retention of subject matter.
- Utilized various teaching strategies such as visual aids, group work, and interactive games to accommodate different learning styles.
- Established clear expectations for behavior and academic performance, holding students accountable for meeting these standards consistently.
- Maintained accurate records of student attendance, coursework completion, and assessment results for reporting purposes as necessary.
- Monitored effectiveness of curricula by tracking progress towards specified goals.
- Improved understanding through differentiated instruction tailored specifically to each learner''s strengthsweaknesses.
- Cultivated a love for lifelong learning by instilling curiosity, exploration, and critical thinking skills.
- Adapted teaching methods and lesson plans to changing student needs.
- Improved student performance by defining clear goals and communicating performance metrics.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Optimized learning plans based on student performance and feedback.
- Assisted students in retaining lecture information with creation of guides and course materials.
- Increased student participation via engaging lectures and assignments.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Facilitated learning with creation of engaging written and oral assignments.
- Created and developed lesson plans to meet students' academic needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Air Traffic Control Specialist
Federal Aviation Administration, FAA
01.1986 - 01.2001
- Enhanced air traffic efficiency by effectively managing and coordinating aircraft movements.
- Ensured safe aircraft operations by monitoring and analyzing flight data for potential conflicts.
- Reduced controller workload through the implementation of automated systems and tools for airspace management.
- Improved communication with pilots by providing clear, concise, and accurate instructions for takeoff, landing, and en-route procedures.
- Maintained up-to-date knowledge on aviation regulations, policies, and procedures to ensure compliance with federal guidelines.
- Collaborated with other Air Traffic Control Specialists to manage complex airspace situations during peak traffic periods.
- Assisted in the development of new controllers through mentorship and on-the-job training.
- Streamlined operational processes by identifying inefficiencies and recommending appropriate solutions for improvement.
- Provided timely weather updates to pilots, enabling them to make informed decisions regarding flight paths and safety precautions.
- Coordinated emergency response efforts during incidents involving aircraft or airport facilities, ensuring effective communication between all relevant parties.
- Participated in regular training exercises to maintain proficiency in air traffic control techniques and technologies.
- Managed a diverse range of aircraft types, from small general aviation planes to large commercial airliners, demonstrating versatility in controlling various flight scenarios.
- Conducted thorough pre-shift briefings with fellow controllers to review current conditions, anticipate potential issues, and establish priorities for the shift ahead.
- Implemented contingency plans during unexpected events such as equipment failure or severe weather conditions to maintain overall airspace safety and efficiency.
- Worked closely with neighboring air traffic control facilities to facilitate seamless transitions between controlled airspace sectors for arriving and departing flights.
- Leveraged advanced radar systems and navigational aids to provide accurate aircraft positioning and routing information for pilots.
- Developed customized flight routes to optimize efficiency, minimize fuel consumption, and reduce environmental impact.
- Ensured the prompt resolution of airspace conflicts by employing effective problem-solving and decision-making skills in high-pressure situations.
- Maintained a strong safety record through diligent attention to detail, adherence to procedures, and effective communication with fellow controllers and pilots.
- Notified airport response personnel to be ready when emergency situations presented.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Researched continually to stay up to date on new FAA rules and policies.
- Provided pilots with instructions for safe landings and takeoffs at airport averaging [Number] flights per day.
- Utilized communications systems to direct movement of pilots and ground personnel.
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
- Oversaw [Number] emergency flight operations per government regulations for aircraft experiencing bad weather and equipment failure
- Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management.
- Coordinated [Number] domestic and international air ambulance flights on monthly basis.
- Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
- Used radar and radio communications to accurately identify and monitor air traffic.
- Analyzed flight plans to determine safety and accuracy, leaving no room for errors.
- Tracked aircraft movements in airspace to communicate and provide instructions to pilots.
- Participated in emergency simulations and drills to increase readiness.
- Observed surroundings, alerting pilots to potential hazards and advising on altitude, speed and navigation.
- Managed training sessions to educate new air traffic controllers, applying best practices and complying with regulations.
- Utilized computerized flight planning and automated tracking systems for flight activity monitoring.
- Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.
- Assisted aircraft in emergency situations to increase preparedness and quick response, providing guidance and support.
- Scrutinized flight patterns to determine available airspace and prevent collisions.
- Documented air traffic activity to enable tracking history and maintain accurate records.
- Developed and implemented air traffic control strategies, optimizing airspace.
- Coordinated with FAA to determine compliance with all regulations.
- Monitored aircraft departure and arrival times to determine accuracy and report delays.
Computer Programmer
SERDAC Computer Systems
01.1988 - 03.1988
- Enhanced software performance by optimizing code and troubleshooting issues.
- Developed user-friendly interfaces for various applications, resulting in increased customer satisfaction.
- Collaborated with cross-functional teams to deliver high-quality software products on time and within budget.
- Streamlined processes through the implementation of efficient automation tools, reducing manual workloads.
- Designed robust algorithms for complex data processing tasks, ensuring accuracy and efficiency in results.
- Implemented thorough testing procedures to identify bugs and ensure the seamless functionality of software applications.
- Coordinated closely with clients throughout the development lifecycle, ensuring clear communication of requirements and expectations from both parties involved.
- Established quality assurance measures to detect errors early in the development process, saving time spent on fixing issues later down the line.
- Contributed towards the creation of a positive work environment by sharing knowledge, skills and expertise with colleagues as well as actively participating in team-building activitiesevents.
- Delivered highly efficient code optimization techniques which reduced overall processing time across numerous software applications, enhancing end user experiences.
- Stored, retrieved and manipulated data for close analysis of database performance.
- Implemented scripts to enhance user experience.
- Tested server code to validate code changes.
- Tested hardware and performed troubleshooting techniques to identify problems.
- Collaborated with team to determine application requirement specifications.
- Analyzed, reviewed and revised programs to increase operating efficiency.
- Developed in-house applications designed for company needs.
Computer Laboratory Monitor
Florida International University, FIU
04.1987 - 12.1987
- Enhanced laboratory safety by implementing and enforcing strict monitoring protocols.
- Streamlined inventory management for efficient tracking of lab supplies and equipment.
- Reduced contamination risks with thorough cleaning and sterilization procedures.
- Improved data accuracy by diligently recording test results and observations.
Mathematics Grader
Florida International University-Mathematics Dept.
08.1986 - 12.1987
- Enhanced student comprehension by providing clear and concise feedback on mathematical assignments.
- Collaborated with instructors to ensure consistency in grading standards and expectations.
- Streamlined the grading process by implementing efficient methods for reviewing and annotating student work.
- Improved student performance by offering constructive criticism and tailored recommendations for improvement.
- Maintained accurate records of student progress, supporting data-driven decision making by instructors.
- Facilitated increased understanding of complex mathematical concepts through detailed explanation and clarification in written feedback.
- Expedited the assessment process by developing effective time management strategies for grading large quantities of assignments.
Education
Bachelor of Science - Mathematics
Florida International University
Miami, FL12.1987
Skills
- Mathematical Knowledge
- Mechanical Capabilities
- Great Judgment
- Documentation Review
- Safety Monitoring
- Methodical
- Number-Savvy
- Records Organization and Review
- Technical knowledge
- Statistical analysis
- Process improvement
- Quality assurance
- Corrective action planning
- Analytical thinking
- Attention to detail
- Data Analysis
- System Debugging
- Documentation and Reporting
- Detail Oriented
- File Management
- Sound Decision-Making Abilities
- Software Development
- Establishing and Enforcing Policy
- Technical Reporting
- Production Optimization
- Problem-Solving Skills
- Quality Improvements
- Performance Testing
- Safety Procedures
- Organizational Skills
- Airspace Management
- Decision Making
- Attention to Detail
- Active Listening
- Conflict Resolution
- Concentration Skills
- Critical Thinking
- Time Management
- Multitasking Abilities
- Interpersonal Skills
- Emergency Response
- Weather Knowledge
- Technical Proficiency
- Stress Tolerance
- Problem Solving
- Visual Awareness
- Air Traffic Regulations
- Flight Planning
- Computer Literacy
- Radar Interpretation
- Team Coordination
- Navigation Expertise
- Information Processing
- Memory Retention
- Weather Avoidance Scenarios
- National Security Regulations
- Pilot Interactions
- Aircraft Emergency Reports
- Radar Usage
- Composure Under High Pressure
- Safety Measures
- FAA Regulations
- Safety Protocols
- ATC Software
- Log Maintenance
- Situational Awareness
- Aircraft Directing
- Emergency Services
- FCC Communication Protocols
- Traffic Management
- Problem-solving abilities
- Data interpretation
- Curriculum familiarity
- Instructional feedback
- Independent work
- Effective communication
- Grading consistency
- Time management
- Conceptual understanding
- Strong analytical skills
- Performance evaluation
- Logical reasoning
- Patience and empathy
- Student assessment
- Advanced mathematical knowledge
- Error analysis
- Critical thinking
- Curriculum Development
- Course Planning
- Documentation
Timeline
Quality Control Specialist
United Partners Outreach
08.2016 - Current
Home School Instructor
Home
08.2010 - Current
Computer Programmer
SERDAC Computer Systems
01.1988 - 03.1988
Computer Laboratory Monitor
Florida International University, FIU
04.1987 - 12.1987
Mathematics Grader
Florida International University-Mathematics Dept.
08.1986 - 12.1987
Air Traffic Control Specialist
Federal Aviation Administration, FAA
01.1986 - 01.2001
Bachelor of Science - Mathematics
Florida International University
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