Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alvaro Reyes

Alvaro Reyes

Monterrey,NL

Summary

Results-driven Sales Manager Supervisor with a strong focus on customer satisfaction, demonstrating excellent communication skills. Possesses a deep understanding of sales, customer service, and the geopolitical factors that impact supply chain operations.

Overview

6
6
years of professional experience

Work History

Key Account Sales Manager Supervisor

KUS Americas INC
01.2024 - Current
  • Supervised a portfolio of key accounts, driving steady revenue growth and maintaining high levels of customer satisfaction, including clients such as Navistar, Paccar, Cummins, Blue Bird, Volvo, Daimler, Kawasaki, and Caterpillar.
  • Report directly to the Sales Director at the business offices in Florida.
  • Comprehensive knowledge of the OEM truck industry, with a specialized focus on DEF tank production, coupled with proactive analysis of geopolitical scenarios to anticipate market trends and challenges.
  • Design and implement Key Performance Indicators (KPIs) to monitor operational efficiency, including metrics such as on-time delivery, monthly and annual revenue, and accounts receivable (AR) reports.
  • Evaluate customer forecasts, ensure their needs are satisfied, and confirm that customers meet their agreed-upon demand.
  • Prospected new business leads through in-person presentations and cold calling.


Key Account Sales Manager

KUS Americas INC.
10.2023 - 01.2024
  • Report directly to the Sales Director at the business offices in Florida.
  • Deep understanding of the OEM truck industry, with a focus on DEF tank production.
  • Managed a portfolio of key accounts, ensuring consistent revenue generation and customer satisfaction. Example: Navistar, Paccar, Cummins, Blue bird, VOLVO, Daimler, Kawasaki, Caterpillar.
  • Develop Key Performance Indicators (KPIs). Example: On time delivery, Monthly and annual revenue, AR (Accounts Receivable) report.
  • Evaluate customer forecasts, ensure their needs are satisfied, and confirm that customers meet their agreed-upon demand.
  • Conducted regular client reviews to assess performance metrics and identify areas for improvement.

Account Manager Automotive

PAM Transport
07.2019 - 10.2023
  • Develop Key Performance Indicators (KPIs). Example: On time delivery, Monthly and annual revenue, AR (Accounts Receivable) report.
  • Manage customer relationships with key automotive clients, including Ford, GM, Stellantis, Uber Freight, Mercedes, and Volkswagen.
  • Analyze customer forecasts, ensure their requirements are met, and verify that customers fulfill their committed demand.
  • Oversee the customs clearance process and provide prompt support when required.
  • Serve as the primary point of contact for both in-person and virtual meetings with customers.

Account Assistant Automotive

PAM Transport
01.2019 - 06.2019
  • Assist in and manage communication regarding customer requirements for key automotive clients, including Ford, GM, Stellantis, Uber Freight, Mercedes, and Volkswagen.
  • Tracking freight orders.
  • Work with customers and brokers on customs clearance process.
  • Maintained open lines of communication with customers.
  • Entered customer order details into system, accepted payments and updated accounts.

Education

Lincenciatura - Relaciones Internacionales

Univesidad Autonoma De Nuevo Leon
12-2019

Skills

  • Sales Expertise
  • Relationship Management
  • Leadership and Team Management
  • Strategic Thinking
  • Negotiation and Closing Skills

Languages

English
Full Professional

Timeline

Key Account Sales Manager Supervisor

KUS Americas INC
01.2024 - Current

Key Account Sales Manager

KUS Americas INC.
10.2023 - 01.2024

Account Manager Automotive

PAM Transport
07.2019 - 10.2023

Account Assistant Automotive

PAM Transport
01.2019 - 06.2019

Lincenciatura - Relaciones Internacionales

Univesidad Autonoma De Nuevo Leon

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Alvaro Reyes