ALVERTIS ARMON RAIFORD
Dolton,Illinois
Overview
32
32
years of professional experience
Work History
Correctional Treatment Officer
IDOC Joliet Treatment Center
Joliet , Il
04.2025 - Current
- Delivered excellent patient experiences and direct care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Correctional Officers
IDOC Stateville
Joliet, Illinois
07.2018 - 04.2025
- Enforcing facility rules and regulations and ensuring order within prison facilities.
- Supervising the activities of inmates and performing regular headcounts.
- Identifying unusual behavior among inmates and recording them to reports to ensure safety and security.
- Escorting inmates to job sites, classrooms, medical, and other locations in a secure and timely manner.
- Conducting regular searches in inmate cells, showers, and recreation areas to find unauthorized items.
- Responding quickly to de-escalate confrontational situations.
- Participates in the custody, security, and treatment of prisoners in assignments, which involve substantial face-to-face contact with prisoners or detainees.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed behavior of residents individually and in groups.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Paraprofessional
CHAPMAN AND CUTLER, LLC.
Chicago, Illinois
09.2013 - 03.2017
- Responsible for preparation and distribution of closing transcripts, including printing documents; making copies; preparing binders and CDs; preparing labels; editing documents for changes; conforming copies of documents; preparing letters and Notes.
- Assist in setting up conference rooms for pre-closings and closing.
Founder,Director, Vice President
Books Over Balls NFP
Chicago, Il
01.2015 - 08.2025
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Oversaw divisional marketing, advertising and new product development.
- Initiated strategy to drive company growth and increase market share and profitability.
- Represented organization at industry conferences and events.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Created succession plans to provide continuity of operations during leadership transitions.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Supervisor/ Purchasing/ Supplies/ Maintenance/ Lead Clerk
CHAPMAN AND CUTLER, LLC.
Chicago, Illinois
03.1999 - 08.2013
- Coordinate office supply orders Communicated and interact with outside Vendors.
- Maintain logs of outgoing/incoming orders using DMS.
- Monitor and replenish stock and special office supplies.
- Perform other duties as required.
- Assist Marketing Department with Company events.
Receptionist
CHAPMAN AND CUTLER, LLC.
Chicago, Illinois
03.1999 - 08.2013
- Greet visitors and Company personnel.
- Maintain Attendance Logs for Company Personnel.
- Transmits incoming/outgoing calls.
- Route packages to Company Personnel.
- Coordinate and schedule Conference Calls.
- Training of New Personnel on Receptionist Duties.
- Reserve Conference Rooms for meetings.
Switchboard Operator/Office Page - Word Processing Department - Night Staff
CHAPMAN AND CUTLER, LLC.
Chicago, Illinois
03.1999 - 08.2013
- Answered Telephones.
- Assisted Word Processing with document production.
- Typed Labels for UPS and FedEx Mailings.
- Delivered completed documents to Attorneys.
- Maintained office travel logs (cab vouchers).
Reproduction Specialist
IKON OFFICE SOLUTIONS
Chicago, Illinois
01.1999 - 09.2000
- Operated and troubleshooted the following equipment: 5100, DocuTech, OCe 275, 3600, 3601, 3100, 3165, Kodak 110, spiral/wire binder.
- Outsourced high volume projects.
Mailroom Clerk
IKON OFFICE SOLUTIONS
Chicago, Illinois
01.1999 - 09.2000
- Sorted, date stamped, and prepared office mailings.
Docket Clerk
IKON OFFICE SOLUTIONS
Chicago, Illinois
01.1999 - 09.2000
- Conducted bank transactions.
- Filed various legal documents in the Circuit, District, and Illinois Federal Courts.
Technician / Field Supervisor
SERVE PRO OF BLOOMINGTON NORMAL
Normal, Illinois
08.1998 - 12.1998
- Removed debris from fire, flood and other natural disaster sites including wood, metals, glass and chemicals.
Assistant Site Coordinator / Facsimile Operator
IKON OFFICE SOLUTIONS
Chicago, Illinois
07.1997 - 08.1998
- Delegated department workload.
- Transmitted international/domestic faxes.
- Maintained transmission records.
- Trained incoming IKON employees.
Seaman Apprentice Program
U.S. NAVY
Yokosuka, Japan
08.1995 - 07.1997
- Drafted and filed outpatient records.
- Typed and filed medical correspondence.
- Painted USS Independence.
- Chipped decks.
- Navigated the ship during off ship flights.
- Operated forklift.
- Worked in 3 Divisions on Special Projects.
- Stood Watch for the Captain and Admiral during Drills.
- Assisted Officers during Ceremonies and Special Events.
Telephone Representative
WEST TELEMARKETING
San Antonio, Texas
09.1994 - 07.1995
- Conducted phone interviews with potential clients.
- Assisted Manager with training and motivation of staff.
Lifeguard and Water Safety Instructor
CHICAGO PARK DISTRICT and YMCA
05.1993 - 09.1993
- Carried out life preserving techniques during medical emergencies.
- Uphold water safety regulations.
- Responsible for the well-being of approximately 50 individuals per session.
Skills
Surveillance
Non-violent intervention
Inmate monitoring
Work crew management
Visitation oversight
Belongings inspection
Perimeter control
Accomplishments
- Routinely supervised more than 65 detainee inmates.
- Helped implement a weekly domestic violence program for inmates.
Websites
Certification
- Certified Domestic violence prevention trainer.
Presidential Lifetime Achievement Award recipient
The award Honors those that have Donated hrs per year helping others. That includes areas such as mental health and wellness, job readiness and creation,mentorship, and program development to help communities at risk.
Timeline
Correctional Treatment Officer
IDOC Joliet Treatment Center
04.2025 - Current
Correctional Officers
IDOC Stateville
07.2018 - 04.2025
Founder,Director, Vice President
Books Over Balls NFP
01.2015 - 08.2025
Paraprofessional
CHAPMAN AND CUTLER, LLC.
09.2013 - 03.2017
Supervisor/ Purchasing/ Supplies/ Maintenance/ Lead Clerk
CHAPMAN AND CUTLER, LLC.
03.1999 - 08.2013
Receptionist
CHAPMAN AND CUTLER, LLC.
03.1999 - 08.2013
Switchboard Operator/Office Page - Word Processing Department - Night Staff
CHAPMAN AND CUTLER, LLC.
03.1999 - 08.2013
Reproduction Specialist
IKON OFFICE SOLUTIONS
01.1999 - 09.2000
Mailroom Clerk
IKON OFFICE SOLUTIONS
01.1999 - 09.2000
Docket Clerk
IKON OFFICE SOLUTIONS
01.1999 - 09.2000
Technician / Field Supervisor
SERVE PRO OF BLOOMINGTON NORMAL
08.1998 - 12.1998
Assistant Site Coordinator / Facsimile Operator
IKON OFFICE SOLUTIONS
07.1997 - 08.1998
Seaman Apprentice Program
U.S. NAVY
08.1995 - 07.1997
Telephone Representative
WEST TELEMARKETING
09.1994 - 07.1995
Lifeguard and Water Safety Instructor
CHICAGO PARK DISTRICT and YMCA
05.1993 - 09.1993
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