Alveza Watterworth
Pearland,Texas
Summary
Client-focused business development professional with 7+ years of experience cultivating trust-based relationships, driving territory growth, and delivering client-centric solutions. Proven ability to identify client needs, build long-term partnerships, and generate referral pipelines across diverse industries. MBA-educated, with a strong foundation in cross-functional collaboration, service quality, and performance tracking. Seeking to bring consultative relationship management and strategic insight to support business clients in the U.S. Bank.
Overview
9
9
years of professional experience
Work History
Clinical Rehabilitation Specialist
Lifepoint Health - Kindred Hospital Sugar Land
Sugar Land, Texas
02.2022 - Current
- Established enduring business partnerships with referral sources and underserved markets, enhancing steady inbound pipeline growth and trust-based client engagement.
- Coordinated 2–3 strategic meetings and luncheons each week, performing 5+ daily outreach visits to inform partners on service offerings and assess potential clients.
- Developed consultative strategies to assess needs, match services to eligibility, and streamline onboarding—mirroring a financial advisor-client model.
- Realized a 20% increase in year-over-year revenue by enhancing outreach strategies within nontraditional channels and underdeveloped markets.
- Leveraged internal CRM systems and tracking reports to analyze engagement trends and refine outreach strategy.
- Collaborated with other healthcare professionals to coordinate services for clients.
Inpatient Rehabilitation Program Director
Fort Duncan Regional Medical Center
Eagle Pass, Texas
08.2016 - 06.2022
- Led day-to-day operations of inpatient rehab and med-surg units, managing a team of 75+, and aligning programs with performance targets.
- Initiated quality and efficiency programs that resulted in exceeding benchmarks in service outcomes and budget compliance.
- Used UDS software for data analysis, KPI tracking, and marketing strategy alignment.
- Partnered with executive leaders to boost employee satisfaction and RN retention.
Clinical Liaison
Life Care Centers of America
Houston, TX
02.2021 - 01.2022
- Created lead pipelines across various facilities by connecting with referral partners and evaluating territory performance.
- Strengthened business relationships across SW Houston through consistent communication and consultative service alignment.
- Coordinated with finance and admissions teams to optimize onboarding processes and enrich client experience.
- Conducted on-site assessments and educated clients on care options, improving conversion and client retention.
Business Development Clinical Liaison
Sugar Land Rehab Hospital
Sugar Land, Texas
06.2020 - 04.2021
- Cultivated referral relationships, enhancing market share and increasing service demand.
- Performed territory analysis to prioritize top accounts, informing outreach strategy.
- Collaborated with clinical and administrative teams to streamline client intake processes.
- Delivered personalized consultations, fostering client trust through effective communication and education.
Physical Therapist Assistant
Various Home Health Providers
Eagle Pass, Texas
07.2016 - 04.2019
- Assisted PRN alongside multiple providers to facilitate physical therapy access across underserved areas in Southwest Texas
- Delivered individualized patient care, and educated caregivers to support recovery and independence.
- Coordinated across care teams to ensure comprehensive treatment, and documentation compliance.
Education
MBA - Business Administration And Management
Pittsburg State University
Pittsburg, KS08-2022
Associate of Applied Science - Physical Therapy
San Jacinto College
Pasadena, TX05-2016
Bachelor of Science - Biology
Texas A&M University
College Station, TX08-2013
Skills
- Business Client Relationship Management
- Strategic Outreach & Lead Generation
- CRM, Pipeline Tracking & Account Management
- Consultative Sales & Client Needs Assessment
- Market Expansion & Territory Strategy
- KPI Reporting & Outcome Optimization
- Cross-Functional Collaboration
- Stakeholder Engagement & Event Strategy
- Bilingual: English and Spanish
Timeline
Clinical Rehabilitation Specialist
Lifepoint Health - Kindred Hospital Sugar Land
02.2022 - Current
Clinical Liaison
Life Care Centers of America
02.2021 - 01.2022
Business Development Clinical Liaison
Sugar Land Rehab Hospital
06.2020 - 04.2021
Inpatient Rehabilitation Program Director
Fort Duncan Regional Medical Center
08.2016 - 06.2022
Physical Therapist Assistant
Various Home Health Providers
07.2016 - 04.2019
MBA - Business Administration And Management
Pittsburg State University
Associate of Applied Science - Physical Therapy
San Jacinto College
Bachelor of Science - Biology
Texas A&M University
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