Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alviauna Cummings

Gulfport,MS

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Productive call center representative with several years of experience building rapport with clients and providing quality support. Gifted in answering large volume of customer calls and resolving customer complaints. Recognized for consistently earning top customer satisfaction ratings.

Compassionate Home Health Aide known for high productivity and efficient task completion. Skilled in patient care, medication administration, and providing emotional support. Excel in communication, empathy, and patience, ensuring comfort and trust in home healthcare settings.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Housekeeper

Best Western Hotel
Apalachicola, Florida
07.2024 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Cook

Self Employed Services
Apalachicola, FL
04.2022 - Current
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Planned menus based on customer preferences, nutritional value and budget constraints.

Home Health Aide

Self Employed Services
Apalachicola, FLORIDA (FL)
02.2024 - 08.2024
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.

Cashier

Piggy Wiggly
Apalachicola, FL
01.2016 - 02.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Franklin County Learning Center High School
Eastpoint, FL
05-2014

Some College (No Degree) - Accounting

Keiser University
Fort Lauderdale, FL

Skills

  • Guest Relations
  • Window Cleaning
  • Laundry Management
  • Residential Cleaning
  • Dusting
  • Customer service-focused
  • Focused and detail-oriented
  • English language fluency
  • Gardening knowledge
  • Customer-Oriented
  • Hospitality background
  • Watering plants
  • Dish preparation
  • Mopping and buffing floors
  • Health and safety compliance

Timeline

Housekeeper

Best Western Hotel
07.2024 - Current

Home Health Aide

Self Employed Services
02.2024 - 08.2024

Cook

Self Employed Services
04.2022 - Current

Cashier

Piggy Wiggly
01.2016 - 02.2017

High School Diploma -

Franklin County Learning Center High School

Some College (No Degree) - Accounting

Keiser University
Alviauna Cummings