Detail-oriented Executive Leader experienced in driving organizational success and managing multiple projects with high accuracy. Delivered impactful changes and strategic initiatives through effective collaboration and leadership. Focused on aligning teams with company goals while fostering a culture of resilience and adaptability.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Executive Director
Sunlight Senior Living
400 Western Ave N
08.2023 - Current
Led strategic initiatives to enhance resident care and operational efficiency.
Collaborated with stakeholders to optimize budget management and resource allocation.
Mentored leadership team, fostering professional development and succession planning.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Increased organizational efficiency by streamlining processes and implementing new systems.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Lead Financial Counselor
MHealth Fairview - Southdale
Edina, MN
02.2022 - 08.2023
Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
Identified healthcare resources and programs to support patients facing financial hardships.
Assessed client financial situation and explored background through one-on-one interview process.
Assisted clients in recovering from identity theft, guiding them through resolution of fraud-related issues.
Assessed client financial situations and gathered background information through one-on-one interviews to develop tailored financial plans.
Educated clients on financial assistance programs and resources available through MHealth Fairview.
Assessed client financial situations to develop tailored budgeting strategies and payment plans.
Business Office Manager
Broadwell Senior Living
Plymouth, MN
03.2020 - 01.2022
Maximized cash flow through optimal billing and collection processes.
Oversaw office inventory activities, including ordering, requisitions, stocking, and shipment receiving, to ensure optimal supply levels.
Utilized company's accounting systems to review financial reports and prepare assessments for informed decision-making.
Utilized company's accounting systems to review reports and prepare assessments.
Maintained CRM database with updates and report generation.
Hired, managed, developed and trained staff, established and monitored goals; conducted performance reviews and administered salaries for staff.
Business Office Manager
The Estates At Lynnhurst
St. Paul, MN
01.2019 - 02.2020
Maximized cash flow through optimal billing and collection processes.
Managed office inventory through ordering, requisitions, stocking, and receiving shipments.
Leveraged accounting systems to analyze reports and prepare financial assessments.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Evaluated personnel performance to conduct annual reviews and recommend advancements or address productivity issues.
Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
Staffing Coordinator
Autumn Glenn
Coon Rapids, MN
03.2017 - 12.2018
Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
Developed assessment guidelines and onboarding processes to streamline hiring and integration of new employees.
Created qualification guidelines for positions to effectively identify and evaluate candidates against established criteria.
Developed and facilitated new-hire orientations.
Observed employees performing their daily tasks to gain insights into job responsibilities. to determine accurate description of duties and skills required for each position.
Education
Associate of Applied Science - Business Management
Rasmussen College
Brooklyn Park, MN
08-2019
Skills
Healthcare insurance
Insurance decision-making
Financial management
Financial statements
Budgeting and financial management
Operations management
Program management
Project management
Strategic planning
Stakeholder Collaboration
Leadership Development
Staff management
HIPAA compliance
Certification
Business Management Certification
CNA
CPR
Medication Administration
Languages
English
Timeline
Executive Director
Sunlight Senior Living
08.2023 - Current
Lead Financial Counselor
MHealth Fairview - Southdale
02.2022 - 08.2023
Business Office Manager
Broadwell Senior Living
03.2020 - 01.2022
Business Office Manager
The Estates At Lynnhurst
01.2019 - 02.2020
Staffing Coordinator
Autumn Glenn
03.2017 - 12.2018
Associate of Applied Science - Business Management