Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alvin D. McCay

Canal Winchester,Ohio

Summary

Seasoned Workforce Development Coach at Goodwill Columbus, adept in HIPAA compliance and exceptional in fostering communication. Proven track record in enhancing participant engagement by 75%, leveraging technological proficiency and adaptability. Excelled in roles requiring supervision, revenue management, and strategic human resources management, contributing to significant organizational achievements.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Workforce Development Coach

Goodwill Columbus
Columbus, Ohio
05.2024 - Current
  • Manages and maintains a minimum caseload of 50 youth participants
  • Responsible for participating in community outreach and recruitment activities for the department, including site visits 2-3 times a week
  • Support with student enrollment, intake and document collection activities when necessary to achieve full active caseload
  • Responsible for CCMEP Framework Services and development of the Individual Opportunity Plan (IOP) for youth participants
  • Responsible for two-way engagement with a minimum of 75% of coach's caseload to ensure active participation in CCMEP services and activities that result in CCMEP performance outcomes

Administrative Assistant

Access Ohio
Columbus, Ohio
04.2023 - 02.2024
  • Responds to and resolves administrative inquiries and questions
  • Experience understanding and utilizing various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery
  • Knowledge of community treatment, family community support services such as NAMI, and community resources
  • Proficient in utilizing and adapting to technology such as Microsoft Office, scanning and image transfer and electronic health records
  • Assist Manager and work effectively in collaboration with diverse groups of people and client populations
  • Manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities

Senior Case Manager

Southeast Healthcare
Columbus, OH
02.2018 - 03.2023
  • Create, review and manage client caseload and or packets
  • Supervise 8+ Case Managers
  • Do client intake and scheduling
  • Using Nextgen for reporting and planning client treatments
  • Entering data for each coach and participant into MS Excel
  • Bill client base on Medicaid/Medicare regulations
  • Ensure that quality service is provided client

General Manager

Save Hands Community Living
Columbus, OH
06.2015 - 01.2018
  • Supervise and direct activities of staffs
  • Recruit staff and provide trainings
  • Manage social media websites and their website, newsletters, and content for communications
  • Assist in hiring, training, evaluating staff and, finance performances

Administrative Manager

A & V Cleaning Services
Cleveland, OH
03.2013 - 01.2016
  • Supervise a staff of 11+ overseeing scheduling, personnel records, financial management and equipment & CEO directed most purchasing and equipment processes and responsibilities
  • Coordinated all overseas product contracts and sales
  • Performs onboarding and exiting of employees
  • Manage daily affairs of company

Human Resource Assistant

Riverside Methodist Hospital
Columbus, OH
02.2012 - 11.2015
  • Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information
  • Substantiates applicants' skills by administering and scoring tests
  • Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately
  • Schedules examinations by coordinating appointments training
  • Assist in processing payroll, onboarding of new employees
  • Assist in all HR related work as assigned by the HR Director

Education

Master of Health Administration -

University of Pheonix

Master of Arts -

Asbury Theological Seminary

Skills

  • HIPAA
  • Business Competencies
  • Health Care Academics
  • Effective time Management
  • Management
  • Supervision
  • SAP
  • NEXTGEN
  • KIPU
  • GLENWOOD
  • ARIES
  • EMR Management
  • Reporting
  • Adaptability
  • Communication
  • Insurance Coverage
  • Reimbursement
  • Quality Improvement
  • Technological proficiency
  • Medical Billing
  • Cash Management
  • Revenue Management
  • Business development and planning
  • Corporate budgeting
  • Training design
  • Fundraising expertise
  • Goals and performance
  • Human resources
  • Time management abilities

Certification

  • Advanced Grant Proposal Writing, Columbus State Community College, 08/01/18
  • Lean SIX Sigma, 08/01/18
  • Fundamentals of Supervision and Management 1 & 11, 08/01/18
  • MS Office & Desktop Publishing & Adobe Publishing, Don-Bosco Polytechnic, 08/01/00

Timeline

Workforce Development Coach

Goodwill Columbus
05.2024 - Current

Administrative Assistant

Access Ohio
04.2023 - 02.2024

Senior Case Manager

Southeast Healthcare
02.2018 - 03.2023

General Manager

Save Hands Community Living
06.2015 - 01.2018

Administrative Manager

A & V Cleaning Services
03.2013 - 01.2016

Human Resource Assistant

Riverside Methodist Hospital
02.2012 - 11.2015

Master of Health Administration -

University of Pheonix

Master of Arts -

Asbury Theological Seminary

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Alvin D. McCay