Alvin Hagan
Creative
San Francisco,CA
Summary
Highly organized and detail-oriented professional with a strong foundation in business administration, sales operations, and process optimization. Experienced in designing and maintaining data-driven dashboards, streamlining workflows, and fostering cross-functional collaboration to drive efficiency and improve decision-making. Adept at problem-solving, storytelling, and project coordination, with proven expertise in utilizing tools like Salesforce, Clari, and Asana to support strategic initiatives. Demonstrates a passion for creating meaningful connections and solutions through innovative thinking and clear communication. Committed to continuous growth, adaptability, and contributing to mission-driven organizations.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Sales/Systems Operations Analyst
AppDynamics
San Francisco, California
06.2018 - 05.2020
- Spearheaded the design and maintenance of a complex dashboard system, improving the organization and accessibility of sales data, reducing data retrieval times, and directly supporting efficient decision-making by senior sales leaders
- Conducted research to assist senior sales leaders in assigning accounts to territories and identifying new opportunities
- Built and maintained efficient workflows for new hire onboarding, streamlining the setup process and reducing system errors, which led to faster integration and improved overall productivity for new employees
- Liaised with external vendors to optimize sales tools (e.g., Salesforce, Clari) and improve team efficiency
- Bridged communication between sales and engineering teams to align technical capabilities with sales objectives
Accounting & Auditing Intern
J. Thompson & Associates
07.2014 - 08.2017
- Managed and meticulously maintained Fixed Asset Registers, ensuring accurate financial reporting for all company assets
- Entered and reconciled transactions to ensure the integrity of financial statements, reducing discrepancies
- Responded to inquiries from internal departments, providing timely and accurate information to support decision-making
- Seasonal
Investments Risk Management Intern
American International Group (AIG)
06.2013 - 08.2013
- Produced detailed risk exposure reports, aiding senior management in portfolio risk assessments
- Updated and improved the Business Continuity Plan to ensure organizational preparedness for emergencies
- Researched and analyzed municipal entities to support risk rating decisions
Intern
Fisk University Business Administration Department
06.2012 - 08.2012
- Developed multimedia tutorials for the Bloomberg Essentials Online Training Program, increasing student participation by 50%
- Designed tests and quizzes to prepare students for the Bloomberg program
- Provided guidance to pre-college students, contributing to a 25% enrollment increase in the Business Administration Program
Bookkeeper
Fisk Altitude Achievement Missile Team (FAAMT)
09.2010 - 05.2011
- Managed the fiscal budget and prepared financial reports for NASA compliance in the University Student Launch Initiative
- Presented detailed financial reports to ensure full compliance and successful project continuation
Education
Bachelor of Science - Business Administration, Accounting
Fisk University
Nashville, TN 08.2010 - 05.2014
Skills
Salesforce
Workflow Optimization
Problem Solving
Storytelling
Creative Writing
Project Coordination
Cross-functional Collaboration
Clari
Asana
Peopleai
Data analysis
Reporting skills
Timeline
Sales/Systems Operations Analyst
AppDynamics
06.2018 - 05.2020
Accounting & Auditing Intern
J. Thompson & Associates
07.2014 - 08.2017
Investments Risk Management Intern
American International Group (AIG)
06.2013 - 08.2013
Intern
Fisk University Business Administration Department
06.2012 - 08.2012
Bookkeeper
Fisk Altitude Achievement Missile Team (FAAMT)
09.2010 - 05.2011
Bachelor of Science - Business Administration, Accounting
Fisk University
08.2010 - 05.2014
Similar Profiles
Masoud HosseiniMasoud Hosseini
Software Engineer at AppDynamicsSoftware Engineer at AppDynamics
Geetanjali GoyalGeetanjali Goyal
Program Manager at AppDynamicsProgram Manager at AppDynamics
Kristen ContrerasKristen Contreras
Global AppDynamics Strategy Leader at Cisco - Splunk/AppDynamicsGlobal AppDynamics Strategy Leader at Cisco - Splunk/AppDynamics
Perla EscobarPerla Escobar
Cleaner at J&r ConCleaner at J&r Con
Jonathan LatiefJonathan Latief
Field Research Intern at BIOMAField Research Intern at BIOMA