Alvin Ho
Arlington,VA
Summary
Dynamic Social Services Specialist II with Fairfax County Government, skilled in crisis intervention and behavioral analysis. Proven track record in reducing barriers to service access and enhancing client outcomes through culturally sensitive care. Strong teamwork and problem-solving abilities foster effective collaboration with diverse populations, ensuring comprehensive support and empowerment for clients.
Overview
7
7
years of professional experience
Work History
Social Services Specialist II
Fairfax County Government
11.2020 - 11.2024
- Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
- Managed a diverse caseload of clients, prioritizing needs based on urgency and complexity of each situation.
- Kept up to date with how to use the county's database to record date. Recorded data using ASSIST from 2020 through the beginning of 2024 and transitioned to FAIRFACS the rest of 2024.
- Identified community resources to support clients.
- Educated clients on available resources, empowering them to make informed decisions about their care plans.
- Reduced barriers to service access by providing culturally sensitive assistance to diverse client populations.
- Improved service delivery by conducting thorough assessments and developing tailored intervention plans.
- Provided crisis intervention, guidance, and supportive counseling to clients.
Substitute Behavior Health Specialist
Fairfax County Government
09.2019 - 10.2020
- Conducted thorough intake/assessments of clients to determine if they eligible for coming into the detox center and if they needed services after going through the detox process.
- Managed caseload effectively by prioritizing tasks according to urgency while maintaining high-quality care standards for all clients served.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of behavioral health.
- Conducted search and seizure of male clients to see if they were bringing contraband that is not allowed in a detox facility with other addicts trying to recover.
- Provided crisis intervention and support during critical incidents, promoting safety and stabilization for affected individuals.
- Improved patient outcomes by implementing evidence-based practices and interventions in the behavioral health setting.
- Promoted a strengths-based approach to care by encouraging clients to recognize and build upon their existing capabilities for positive change.
- Enhanced therapeutic relationships with clients through active listening, empathy, and effective communication techniques.
- When working overnights, conducted hourly bed checks to make sure clients were in bed. Provided clients with towels and other accessories they needed to prepare for bed.
- Prevented hospitalizations by providing timely interventions during periods of acute distress or escalating symptoms among clients.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
Behavioral Health Technician
ACES San Diego
02.2018 - 08.2018
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Education
Master of Arts - Forensic Psychology
George Washington University
Washington, DC03-2023
Bachelor of Arts - Psychology
University of San Diego
San Diego, CA05-2020
Skills
- Elderly care
- Homelessness prevention
- Mental health awareness
- Family support
- Multicultural competence
- Referral networking
- Empathy development
- Behavioral analysis
- Substance abuse counseling
- Substance abuse
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
Timeline
Social Services Specialist II
Fairfax County Government
11.2020 - 11.2024
Substitute Behavior Health Specialist
Fairfax County Government
09.2019 - 10.2020
Behavioral Health Technician
ACES San Diego
02.2018 - 08.2018
Master of Arts - Forensic Psychology
George Washington University
Bachelor of Arts - Psychology
University of San Diego
Similar Profiles
Collita RichardsonCollita Richardson
Developmental Specialist II at Fairfax County GovernmentDevelopmental Specialist II at Fairfax County Government
LeThanh (Brigitte) LeLeThanh (Brigitte) Le
Translator and Interpreter at Fairfax County GovernmentTranslator and Interpreter at Fairfax County Government
DAWNAYE PINKETTDAWNAYE PINKETT
Program Specialist II at FAIRFAX COUNTY GOVERNMENTProgram Specialist II at FAIRFAX COUNTY GOVERNMENT