Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Assistant Manager
Vector Marketing Company, CUTCO
09.2023 - 04.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Created my own customer base.
Sales Associate
Vector Marketing Company, CUTCO
07.2023 - 09.2023
Built relationships with customers to encourage repeat business.
Sold $12,000 in 13 days
Top 30 in Sales competition
Earned President's Club Award
Cook
Pirates Cove Water Park
05.2023 - 08.2023
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Cook
Pirates Cove Water Park
05.2022 - 08.2022
Education
BBA - Business Administration
Southwestern Adventist University
Keene, TX
05.2027
High School Diploma -
Chisholm Trail Academy
Keene, TX
05.2023
Skills
Team building
Data entry
Customer service
Time management
Critical thinking
Adaptability and flexibility
Verbal/written communication
Training and Development
Staff recruitment
Volunteer Experience
Mentoring and Coaching
Volunteered as a Basketball coach for kids ages 6-13 in the summer time. Helped develop skills, confidence, and showed how to be better person off of the court.
Soup Kitchen and Food Bank Volunteer
Assisted with meal preparation, serving meals to individuals in need, organizing food drives and sorting and distributing food donations, making a tangible impact on those facing food insecurity.
Timeline
Branch Manager
Vector Marketing Company, CUTCO
05.2024 - 08.2024
Assistant Manager
Vector Marketing Company, CUTCO
09.2023 - 04.2024
Sales Associate
Vector Marketing Company, CUTCO
07.2023 - 09.2023
Cook
Pirates Cove Water Park
05.2023 - 08.2023
Cook
Pirates Cove Water Park
05.2022 - 08.2022
BBA - Business Administration
Southwestern Adventist University
High School Diploma -
Chisholm Trail Academy
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Ava WolffAva Wolff
Salesperson at Vector Marketing Company, CUTCOSalesperson at Vector Marketing Company, CUTCO