Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Steven Carpenter

Mount Pleasant ,SC

Summary

Seasoned Branch Manager with background in steering operations and driving growth. Leveraged leadership skills to enhance team performance, customer satisfaction, and bottom-line results in previous roles. Possess strong strategic planning and problem-solving abilities, coupled with proficiency in customer relationship management, sales strategy implementation, and staff development. Successfully boosted branch productivity by optimizing processes and cultivating high-performing teams. professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Branch Manager

Home paramount pest control
Salisbury , Maryland
03.2023 - 12.2024
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Identified opportunities for process improvement initiatives within the branch.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Managed staff scheduling, hiring and training processes.
  • Years on Years of construction knowledge.
  • Encapsulation , Attic insulation, an all crawlspace, Wild life ladder an power tools experience.
  • I have installed thousands of sentricons an done plenty of liquid termite treatments
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Complied with company policies and government regulations to prevent and detect rule violations and protectthe organization
  • Provided feedback on employee performance evaluations conducted by supervisors.

moved to south carolina to take on another job oppurtunity but it truthfully doesnt seem to be working out.

Buisness Owner

Gutter Guru
Preston , MD
05.2020 - 02.2023
  • Managed 6 employees while maintaining an active daily work life
  • Always made sure we had the right products to keep our customers satisfied
  • multiple contracts with builders an property management companies
  • growth was the goal but due to not being able to find the right employees it finally took a toll on myself.

Lead Foremen

Mikes seemless gutters
Bowie, MD
06.2012 - 04.2020
  • Experienced with ladders an power tools
  • Truck an trailer experience for multiple years
  • Lead a crew to install anywhere from 500-1100 LF of gutters ,downspots, fascia an or soffit/ metal trim
  • only left Mikes gutters due to moving to far away

Education

High School Diploma -

Bowie High School
Bowie Maryland
01-2010

Skills

  • Customer service
  • Team building
  • Sales strategy
  • Team management
  • Team player
  • Recruit well-qualified staff
  • Staff training
  • Multitasking Abilities
  • Goals and performance
  • Critical thinking
  • Relationship building
  • Profitability improvement
  • Team building leadership
  • Time management abilities
  • Key performance indicators
  • Excellent communication

Accomplishments

  • biggest accomplishment i can say was working for home paramount. i took a failing branch an turned it around, built my own team, an got the ball rolling. references from the company can be provided all the way from the Vice President to regional managers an anybody else.
  • Creating my own buisness wealth an drive

Certification

had my wild life cert for the state of maryland for trapping

Timeline

Branch Manager

Home paramount pest control
03.2023 - 12.2024

Buisness Owner

Gutter Guru
05.2020 - 02.2023

Lead Foremen

Mikes seemless gutters
06.2012 - 04.2020

High School Diploma -

Bowie High School
Steven Carpenter