Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Alvin Lee

suffolk,Virginia

Summary

Dynamic Sales Associate with proven expertise in upselling and relationship building at Five Below. Adept at enhancing customer experiences through effective communication and conflict resolution. Recognized for maintaining a professional demeanor while navigating high-pressure situations, ensuring customer satisfaction and loyalty. Skilled in cash register operation and retail loss prevention.

Overview

1
1
year of professional experience

Work History

Sales Associate

Five Below
10.2025 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Baseball Umpire

SYAA
04.2025 - 06.2025
  • Communicated with fans, coaches, players, and other umpires.
  • Promoted good sportsmanship among players.
  • Explained and taught regulations and rules to players and coaches.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Applied game rules and [Type] league regulations when making game calls.
  • Kept games on schedule by starting promptly and making correct calls.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.

Education

High School Diploma -

Nansemond River High School
Suffolk, VA
05-2026

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Listening skills
  • Cash register operation
  • Self-checkout assistance
  • Persuasion techniques
  • Positive and professional
  • Relationship building
  • Conflict resolution
  • Professional demeanor
  • Policy and procedure adherence
  • Hospitality and accommodation
  • Product guidance
  • Sales expertise

Interests

  • Team Sports
  • Historical Exploration
  • Martial Arts
  • Video Gaming
  • I participate in a variety of outdoor recreational activities

Timeline

Sales Associate

Five Below
10.2025 - Current

Baseball Umpire

SYAA
04.2025 - 06.2025

High School Diploma -

Nansemond River High School
Alvin Lee