Alvin Monroy
Chicago
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In-House Security
BOKA Restaurant Group
Chicago, IL
07.2025 - 02.2026
- Maintained a safe and secure environment for guests, staff, and property by monitoring surveillance cameras, conducting regular patrols, and responding promptly to any security incidents
Security Guard
Guardian Security Services, LLC
Blue Island, IL
02.2024 - 01.2025
- Patrolled assigned areas to ensure the safety and security of premises
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Maintained accurate logs of all incidents, accidents, and daily activities
- Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
- Implemented access control measures by verifying identification credentials of individuals entering restricted areas
- Responded quickly to medical emergencies by administering first aid and contacting emergency medical services when necessary
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Investigated suspicious activities using CCTV footage resulting in the identification and apprehension of multiple suspects
- Served as a key point of contact for building management regarding security-related matters
- Implemented a comprehensive training program for new security personnel, ensuring adherence to company policies
- Increased overall efficiency by implementing an electronic reporting system, reducing paperwork by XX%
Shift Supervisor
Titan Security Group
Chicago, IL
02.2023 - 01.2024
- In charge of 7 security guards making sure property management is happy with the way how the property is ran in charge of documentation of any incident happening on the property opening of some of the facilities on the property taking pictures of facilities and making sure that there are no damages or graffiti of the facilities also communicating with vendors of any issues with any employees or patrons
Shift supervisor
best of guardaworld
Las Vegas, NV
10.2021 - 12.2022
- In charge of making sure officers are ready to work and feeling excellent plus making sure breaks are given out checking on officers and client making sure everything is running smoothly roaming the general area making sure area is secured without outside guest trying to come into venue making sure all officers have the required uniform for venue making sure all required post are filled and paying attention for any kind of suspicious activity and credentials
Shift Supervisor
Planet Hollywood
Las Vegas, NV
03.2020 - 09.2021
- In charge of maintaining clean and safe working environment for employees and restaurant making sure all utensils are clean and plates making sure all employees have required uniform on checking on products and ordering products for the restaurant making sure all equipment are working
Education
Some college - Computer Science
Informatics computer institute
Manila, AR02-2000
Skills
- Coffee experience
- Teamwork
- Customer service problem-solving
- Leadership
- Shift management
- Staff scheduling
- Front desk
- Communication skills
- Patrolling
- Supervising experience
- Concierge services
- Security
- Guest services
- Customer service
Certification
- CPR Certification February 2023 to Present
- Guard Card
- PERC Card
Languages
Spanish - Intermediate
Additional Information
- Authorized to work in the US for any employer
- Graduated high school in the Philippines
Timeline
In-House Security
BOKA Restaurant Group
07.2025 - 02.2026
Security Guard
Guardian Security Services, LLC
02.2024 - 01.2025
Shift Supervisor
Titan Security Group
02.2023 - 01.2024
Shift supervisor
best of guardaworld
10.2021 - 12.2022
Shift Supervisor
Planet Hollywood
03.2020 - 09.2021
Some college - Computer Science
Informatics computer institute