Heriberto Duarte
Hillsboro
Summary
Impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment. Accomplished Barista adept at producing quality drinks while managing high-volume store with composure and efficiency. Extensive coffee and tea knowledge. Superior customer service skills and commitment to upholding highest standards of product quality and operational efficiency. Efficient Barista dedicated to making specialty coffee and tea drinks, creating attractive product displays and contributing to a safe and welcoming cafe environment. Friendly and outgoing Barista with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Bilingual individual with a background cleaning, sanding and conditioning surfaces prior to painting. Determined Painters Helper capable of following instructions and identifying issues that need immediate resolution. Reliable worker with strong mechanical aptitude and a willingness to learn.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
Seattle
09.2024 - Current
- Dispatcher
- Analyst
- Great team leadership
GSOC Specialist
Allied Universal Security Services
Seattle
10.2024 - 05.2025
- Monitored security systems and responded to incidents effectively.
- Conducted thorough investigations into security breaches and violations.
- Collaborated with law enforcement to enhance facility safety protocols.
Barista Training
Orion Center
Seattle
06.2017 - 07.2017
- Verified data integrity and accuracy.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prioritized drink requests while managing interruptions.
- Cleaned counters, machines, utensils and seating areas daily.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 10-15 minutes.
- Complied with standards for merchandising, stocking and storing product.
Education
High School -
Roosevelt High School
Seattle, WACascades Job Corps College And Career Academy
Skills
- Patrolling
- Phone etiquette
- Microsoft Word
- Hazmat
- Web analytics
- Cash handling
- Proofreading
- Microsoft Excel
- Computer skills
- Dispatch software communication
- Time management
- Analysis skills
- Team supervision
- Surveillance
- Dispatching
- Conflict management
- Receptionist
- Patience
- Public speaking
- Cooking
- Call center
- Food service
- Coffee Experience
- Report writing
- Hospitality
- Data entry
- Basic math
- Supervising experience
- Customer service
- Barista Experience
- Knife skills
- Painting
- Baking
- Communication skills
- Security
- Food handling
- Restaurant experience
- Bakery
- Microsoft Office
- Coffee shop
- Windows
- Management
- Computer literacy
- Team development
- Typing
- Writing skills
- Microsoft Outlook
- Taping
- Foam art
- Siding and trim
- Excellent math skills
- Painting preparation
- Computer proficient
- Self-motivated
- Quick learner
- Dependable and reliable
- Friendly and outgoing
- HAZMAT knowledge
- Food preparation and safety
- Sandwich preparation
- Fluent in English & Spanish
- Food running
- Coffee machinery
Certification
- Guard Card, 09/01/23 to 02/01/28
- Hazmat Endorsement
- CompTIA A+
- Food Handler Certification
- Non-CDL Class C
- First Aid Certification
- CPR Certification
Languages
- English
- Bilingual
Timeline
GSOC Specialist
Allied Universal Security Services
10.2024 - 05.2025
Security Officer
Allied Universal
09.2024 - Current
Barista Training
Orion Center
06.2017 - 07.2017
High School -
Roosevelt High School
Cascades Job Corps College And Career Academy