AMARI WILLIAMS

Monitored premises to ensure safety and security of personnel and property.

• Conducted regular patrols to detect and prevent suspicious activities.
• Performed perimeter checks to ensure safety and security of the premises. and floor checks
• Responded promptly to alarms and emergency situations following established protocols.
• Managed access control by verifying identification of visitors and contractors.
• Documented incidents, observations, and safety concerns in detailed reports for record-keeping and analysis.
• Trained new security staff on procedures and emergency response to enhance team readiness.

• Monitored CTA platforms and buses to ensure passenger safety.
• Documented observations to enhance adherence to safety protocols.
• Conducted daily DARS evaluations to ensure high service quality.

• Arranged packages in sequence for timely street delivery
• Load up the mail truck with all mail and packages
• Drive to my first destination and begin to deliver mail
• Maintained situational awareness to ensure safety during deliveries
• Organized flat mail into designated cases to streamline sorting process

• Supervised and trained new CSRs to enhance team capabilities
• Answered phone calls and resolved customer billing concerns effectively
• Accessed accounts to assist callers and updated account information as needed

• Stocked shelves, sorted and reshelved returned items, marked prices on items and shelves to maintain organization.
• Issued receipts, refunds, credits, or change to ensure customer satisfaction.
• Executed tasks across departments to streamline workflow.

• Obtain merchandise from bins or shelves and organize for delivery
• Assisted coworkers with unloading freights to maintain operational efficiency
• Inspected stock items for wear or defects, promptly reporting damage to supervisors for timely resolution.