Summary
Overview
Work History
Education
Skills
Timeline
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Alvin Naiju

Windermere,Florida

Summary

Driven and attentive professional with experience at Tup Tim Thai, adept in POS system operation and dining area maintenance. Excelled in fostering community as a Resident Assistant at the University of Florida, showcasing strong dispute resolution and event planning skills. Achieved positive customer feedback through exceptional service and relationship-building.

Overview

4
4
years of professional experience

Work History

Crew Member

Wendy's
09.2024 - Current
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared sandwiches, salads, burgers, fries and nuggets.

Server

Tup Tim Thai
04.2021 - 07.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.

Resident Assistant

University of Florida
06.2022 - 05.2024
  • Planned and organized two themed events per month in order to foster friendships and community between residents
  • Addressed disputes between residents
  • Counseled residents about personal and educational matters
  • Directed residents to specialized departments and resources regarding complex matters
  • Enforced university expectations and rules for residents (underage drinking, sexual assault, mental health issues)
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.

Education

Bachelor of Arts - Political Science

University of Florida
Gainesville, FL
05.2024

Skills

  • Daily specials memorization
  • Dining area maintenance
  • Table Bussing
  • Supply Restocking
  • Point of sale operation
  • Beverage Preparation

Timeline

Crew Member

Wendy's
09.2024 - Current

Resident Assistant

University of Florida
06.2022 - 05.2024

Server

Tup Tim Thai
04.2021 - 07.2024

Bachelor of Arts - Political Science

University of Florida

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Alvin Naiju