Summary
Overview
Work History
Education
Skills
Websites
Certification
Organizations
Volunteer Experience
Timeline
Generic

Alvin Onkware

Summary

Hard-working Account Manager with a proven track record of building strong client relationships and exceeding targets. Adept at understanding client needs, developing tailored solutions, and ensuring seamless execution. I'm an exceptionally fast learner, who thrives on exceeding goals and expectations. I enjoy being on a team and would love to be on yours!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Coordinator

Gravie
09.2023 - Current
  • Maintain comprehensive project documentation, including project plans, meeting notes, and progress reports.
  • Facilitate effective communication between different teams and departments regarding project status, account updates, and key milestones.
  • Input personal data, create company profiles, draft emails, and pull and analyze enrollment reports.
  • Utilize programs such as Salesforce, Tableau, Microsoft Excel, Adobe, and various other in-house programs.

Internship Coordinator

The Brandlab X Target Production Studios
05.2023 - 08.2023
  • Provided ongoing support to interns, addressing questions, concerns, and challenges as they arise, while making sure they perform the responsibilities asked of them.
  • Collected feedback from interns, supervisors, and stakeholders to identify areas for program enhancement and generated reports on the success and impact of the internship program.
  • Coordinated training sessions or workshops for interns to enhance their skills and knowledge, and provided resources for professional development opportunities.

Account Manager

NeverSleepAthletics x Minnesota Magic
06.2022 - 05.2023
  • Capitalized on the brand's name to increase the number of individuals who participated in group and individual training sessions resulting in a 27% increase in revenue generated.
  • Managed calendars, set appointments, made travel and accommodation arrangements and aided in the preparation of expense reports.
  • Developed account plans that outline goals, strategies, and tactics for maximizing value for both the organization and the client.
  • Built and nurtured strong relationships to enhance client loyalty and satisfaction leading to a 97% client account rate.

Tread Client Liaison

Peloton
11.2020 - 06.2021
  • Created, rehearsed, and presented sales material to clients in a way they could comprehend, accounting for differing product knowledge
  • Installed Peloton products, and ran diagnostics to ensure the product functioned properly. While simultaneously identifying upselling and cross-selling opportunities to increase revenue from existing clients
  • Built and nurtured strong relationships to enhance client loyalty and satisfaction.

Marketing Intern

General Mills
06.2020 - 08.2020
  • Created long- and short-term goals, including setting targets for milestones and adhering to deadlines given to us by the client.
  • Delegated tasks on the project to other interns based on ability, interest, and overall fairness to the group.
  • Acted as a point person during presentations with the client.
  • Managed egos and various personalities to ensure everyone's voice was heard while keeping the project on schedule.

Education

BA Strategic Communications -

University of Minnesota
Minneapolis, Minnesota
06.2022

Skills

  • Relationship Building
  • Detail Orientated
  • Collaboration
  • Networking
  • Data Driven Research and Analysis
  • Adaptability
  • Presentations and Product Demonstrations
  • Customer Relations
  • Persuasiveness
  • Public Speaking

Websites

Certification

Google Analytics Certified, 11/2021, Present

Organizations

  • PRISM Creator, 09/2021, Present,
  • Ad Club, 09/2020, 06/2022
  • NSAC, 09/2021, 06/2022

Volunteer Experience

  • Director of Children's Church, Glendale SDA Church, 05/2015-06/2020, Minneapolis, Minnesota
  • Student Tutor, Murray Middle School, 09/2018-03/2020, St.Paul, Minnesota

Timeline

Account Coordinator

Gravie
09.2023 - Current

Internship Coordinator

The Brandlab X Target Production Studios
05.2023 - 08.2023

Account Manager

NeverSleepAthletics x Minnesota Magic
06.2022 - 05.2023

Tread Client Liaison

Peloton
11.2020 - 06.2021

Marketing Intern

General Mills
06.2020 - 08.2020

BA Strategic Communications -

University of Minnesota

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Alvin Onkware