Kiswahili
Alvin Waigwa
Computer Scientist
Grand Rapids,MI
Summary
An organized and dependable computer scientist that excels in managing multiple priorities with a positive attitude, always willing to learn and demonstrates a readiness to assume additional responsibilities to contribute to the achievement of team goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Campus Safety Dispatcher
Calvin University
Grand Rapids, MI
07.2023 - Current
- Operated telephone and radio equipment to receive requests and reports from officers, medical dispatch and firefighting crews.
- Used specialized software to track and maintain case incident numbers and logs.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Assisted callers in emergency situations with appropriate information and support.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as officers.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Social Media Manager
Queens Dry Cleaners
Nairobi, Kenya
02.2020 - 08.2022
- Monitored online presence of Queens Drycleaners brand to engage with users and strengthen customer relationships, resulting in 10% increase in sales.
- Designed and implemented social media strategies aligned with Queens Drycleaners goals.
- Developed marketing content, including blogs, promotional materials, and social media advertisements.
- Increased customer engagement through social media, gaining 1000 followers for company's social media page and driving more traffic to Queens Dry cleaners site site.
- Analyzed and reported social media and online marketing campaign results.
- Created and implemented impactful strategies to boost Queens Dry Cleaner's brand awareness and engagement.
- Conducted research to identify current benchmark trends and audience preferences, such as use of reels on Instagram and effectiveness of Facebook ads.
Education
Bachelor of Science - Computer Science
Calvin College
Grand Rapids, MI 08.2022 - Current
High School Diploma -
Alliance Highschool
Kikuyu, Kenya 02.2016 - 11.2019
Skills
Python coding
Interests
Accomplishments
1) Deans academic scholarship winner at Calvin University
2) Won the Brrokside national math Olympian in Kenya.
3) Captain of my Rugby winning team in Alliance Highschool.
4) Member of the Robotics club at Calvin
Timeline
Campus Safety Dispatcher
Calvin University
07.2023 - Current
Bachelor of Science - Computer Science
Calvin College
08.2022 - Current
Social Media Manager
Queens Dry Cleaners
02.2020 - 08.2022
High School Diploma -
Alliance Highschool
02.2016 - 11.2019