Ken Komatsu
Cherry Hill,NJ
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with CAD systems and applications, ability to handle challenging work, and excellent time management skills. Motivated to learn about the healthcare field and its many opportunities.
Overview
3
3
years of professional experience
Work History
Campus Safety Dispatcher
Ursinus College
Collegeville, PA
09.2023 - Current
- Receive requests for police, fire, or other emergency services over the phone; answer 911, alternate emergency, and business calls.
- Screen incoming calls to determine necessity, priority, and type of response required.
- Monitor other agency radio frequencies to be aware of incidents elsewhere that may affect operations.
- Dispatch units in response to calls for service; monitor all activities on the radio keeping constant communications with personnel in the field; relay information and instructions to field personnel.
- Maintain accurate log of incoming service requests and action taken; enter, update, and retrieve information from the computer and teletype networks.
- Provide general information to the public; refer calls to appropriate agencies; calm angered, distraught, or frightened callers; maintain calm in radio transmissions during hectic, tense, and dangerous situations.
Restaurant Waiter
Chilli's Grill & Bar
Cherry Hill, NJ
06.2022 - 09.2022
- Took accurate food and drink orders, using a POS ordering software system.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
- Resolved customer complaints in a polite manner according to company policy.
Customer Service Representative
Walmart
Cherry Hill, NJ
06.2021 - 09.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Bachelor of Science - Health And Exercise Physiology
Ursinus College
Collegeville, PA05-2025
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
CamdenSkills
- Teamwork and Collaboration
- Organization and Time Management
- Data Entry
- Relationship Building
- Computer Skills
- Work Order Management
Languages
Japanese
Professional
Timeline
Campus Safety Dispatcher
Ursinus College
09.2023 - Current
Restaurant Waiter
Chilli's Grill & Bar
06.2022 - 09.2022
Customer Service Representative
Walmart
06.2021 - 09.2021
Bachelor of Science - Health And Exercise Physiology
Ursinus College
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
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