Alvir Delima
Alexandria,VA
Summary
- Effective Student committed to learning, developing skills in Infomation Technology and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Looking for opportunities in the Information Technology Industry, Database Network, and Cyber Security. US Citizen Eligible for Security Clearance.
Overview
5
5
years of professional experience
Work History
IT Intern
MindSHIFT Technologies Inc.
Washington DC
05.2018 - 08.2018
- Performed quality controls following technical interventions and during product industrialization for products and processes
- Removed and replaced malfunctioning components to correct hardware problems and troubleshooting software issues
- Contributed to team-based IT projects by lending assessment and management services.
In-Store Shopper
Instacart
Fairfax, VA
02.2018 - Current
- Maintained regular contact with clients and identify opportunities to deliver added value to client relationships
- Worked with multiple types of customers to understand requirements and provide exceptional customer service
- Created and managed knowledge base to offer staff and customers immediate informational access to products, services, and organization
Philippine Culture Director
GMU Filipino Cultural Association
Fairfax, VA
05.2017 - 05.2018
- Increased member retention rates of the organization in 2017-2018 by 40%
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
- Organized and planned events to promote Filipino culture in both modern and traditional aspects with over 200 attendees
- Written and directed a cast and crew with over 30 members
Education
Associate of Arts - General Studies
Northern Virginia Community College
Annandale, VA05.2017
Bachelor of Science - Information Technology
George Mason University
FairfaxSkills
- Team leadership
- Windows and Linux
- JAVA, MySQL,HTML, SQL, Microsoft Office
- Hardware upgrades, and Desktop Support
- Presentations and public speaking
- Customer Service
- Troubleshooting and resolution
- Wire Splicing
Timeline
IT Intern
MindSHIFT Technologies Inc.
05.2018 - 08.2018
In-Store Shopper
Instacart
02.2018 - Current
Philippine Culture Director
GMU Filipino Cultural Association
05.2017 - 05.2018
Associate of Arts - General Studies
Northern Virginia Community College
Bachelor of Science - Information Technology
George Mason University
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