Alwin Samuel Gilan
Edmond,Oklahoma
Summary
Motivated Operations Analyst seeking to develop extensive experience working with Customers and internal stakeholders
Overview
7
7
years of professional experience
Work History
Senior Business Analyst
Oracle India Pvt Ltd
10.2019 - 07.2024
- Fulfilling partner Cloud offline ordering process through CPQ - Quote to Order process and responsible for Global Business unit cloud transactional business
- Handling Global System Integrators in an efficient way
- Subject Matter Expert (SME) for Partner-Program transactions Global Partner Sales operations
- Provide suggestions in enhancing process requirements
- Enables strategic initiatives including validating stakeholder intent, and objectives, while providing expert guidance on partner processes to provide an optimal, and relevant partner and stakeholder experience.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Operations Executive
Ergode IT Services
10.2017 - 08.2018
- Responsible to manage fulfillment of Online Orders from 5 key Accounts - Amazon US, Ebay Canada, Walmart, Sears & Newegg
- Provide post-fulfillment support to Customers and Accounts, primarily on cancellations and conflict resolution
- Provide recommendations to leadership based on trends across Customer segments to develop strategies that are profitable and sustainable
- Interact with other Teams that have an impact on fulfillment process and work towards improvement of process.
Education
Bachelor of Business Administration (BBA) -
Bharathiar university
01.2017
Senior Secondary Education - CBSE -
Shanthal Jyothi International
01.2014
Secondary School - CBSE -
Shanthal Jyothi International School
01.2012
Skills
- Business process improvement
- Operations Management
- Business process modeling
- Team Collaboration
- Customer Communication
Personal Information
- Title: Senior Business Analyst
- Date of Birth: 04/02/1995
- Nationality: Indian
Timeline
Senior Business Analyst
Oracle India Pvt Ltd
10.2019 - 07.2024
Operations Executive
Ergode IT Services
10.2017 - 08.2018
Bachelor of Business Administration (BBA) -
Bharathiar university
Senior Secondary Education - CBSE -
Shanthal Jyothi International
Secondary School - CBSE -
Shanthal Jyothi International School
Similar Profiles
S Vivek RajuS Vivek Raju
Business Analyst at Oracle India Pvt Ltd Through Adecco India Pvt LtdBusiness Analyst at Oracle India Pvt Ltd Through Adecco India Pvt Ltd
Hariharan N Hariharan N null
Accountant at Hiregenics India LLP (Oracle India PVT LTD)Accountant at Hiregenics India LLP (Oracle India PVT LTD)
CHARAN KUMARCHARAN KUMAR
Hyperion Consultant at Oracle India Pvt LtdHyperion Consultant at Oracle India Pvt Ltd