Aly Eltabakh
Queens,NY
Summary
Focused Food Production Worker with more than 20 years experience in food preparation and custodial maintenance. Possessing superb interpersonal and communication skills. Seasoned facilities team member with expertise in cleaning, stocking and maintaining food facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Equipment Custodian
Flying Food Group
Queens, NY
05.2016 - 03.2020
- Maintained cleanliness of food trolleys by washing down and properly sanitizing them.
- Organized daily cleaning schedules for custodial team.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement of food trolleys headed to airplanes.
- Cleaned 400 trolleys per day, 40% more than any worker on other shifts.
Deli Clerk
Amy's Deli
Queens, NY
01.1992 - 08.2012
- Endorsed products by making recommendations and promoting specials, increasing daily sales by 27%
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Greeted customers at counter to fulfill requests and answer questions.
- Offered product samples to customers, generating additional sales through taste-testing.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Food Vendor
Independent Contractor
New York, NY
09.1990 - 08.1994
- Assisted food prep and assembly, serving 100 customers per day.
- Assisted cook by opening cans, slicing and chopping food items, making sandwiches and preparing beverages.
- Loaded carts and trays to transport food to various locations.
- Sold hot dogs, sausages, snack foods and beverages at sporting events, parades, concerts and other venues.
- Maintained refrigerator, stove, prep table and cookware.
- Stocked service stations with items such as ice, napkins or straws to prevent shortages.
- Greeted customers, answered menu questions and responded to complaints.
- Calculated operating budget, set menu prices and worked with suppliers to stock inventory.
- Planned daily menus and prepped food for service.
Education
Bachelor of Science - Geology
Alexandria University
Alexandria, Egypt06.1989
Skills
- Strong Work Ethic
- Conscientious and Detail-Oriented
- Communication and Interpersonal Skills
- Facility and Site Cleaning, Inspection
- Quality Control
- Supply Inventory Management
- Safety Standards and Protocols
- Trash Collection and Removal
- Industrial Equipment Operation
- Use of Chemical Cleaners
Certification
- Licensed NY Food Protection Certificate
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Equipment Custodian
Flying Food Group
05.2016 - 03.2020
Deli Clerk
Amy's Deli
01.1992 - 08.2012
Food Vendor
Independent Contractor
09.1990 - 08.1994
Bachelor of Science - Geology
Alexandria University