Alysha (Aly) Lee
Dallas,GA
Summary
Demonstrated track record as account executive and vendor manager maintaining relationships with partners and clients using VoIP, UCaaS, CCaaS, and Connectivity products. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in both team-oriented environments and individually.
Overview
8
8
years of professional experience
Work History
Consultant
Aly Lee Consulting
Dallas, GA
09.2023 - Current
- Identified potential partners, negotiated terms of agreements, and maintained relationships with existing partners.
- Developed and executed strategic partnerships with key stakeholders to increase brand awareness.
- Provided ongoing support for existing partnerships by responding quickly to requests and resolving any issues that arose during the course of the partnership agreement.
- Drafted proposals outlining solutions to identified issues in the organization.
- Developed and implemented new procedures to facilitate business growth.
- Prepared accurate and concise reports, conveying progress, issues and solutions.
- Collaborated with stakeholders to gain complete understanding of project goals and objectives.
- Conducted research, surveys and interviews to gain business insights.
- Applied techniques to analyze requirements, system capabilities and workflows.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed key performance indicators to identify effective strategies.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Manager, Sales Operations
1Path
Atlanta, GA
08.2022 - 09.2023
- Led and developed a high-performing sales operations team, fostering a culture of continuous learning, guidance, coaching, and professional development opportunities
- Developed strong relationships and collaborated with cross-functional teams, including Product Management, Finance, Marketing and Engineering, to ensure alignment and support for sales initiatives
- Partnered with sales, marketing, and corporate teams to develop and implement processes, tracking and reporting needed to achieve expected result.
- Sales Forecast, including defining the methodology and running meetings
- Implemented and managed a deal inspection processes
- In partnership with Data Analytics partners, defined Quoting and Solutioning Team KPIs and standing up performance trend dashboards
- Drove actionable insights and business recommendations to the Sales leadership team through ad hoc data analysis.
- Managed the strategic planning process for the Sales org in close partnership with the SVP Sales and Finance
- Collaborated closely with marketing team to align sales and marketing efforts and optimize lead generation and conversion
Senior Account Executive
1Path
Kennesaw, GA
10.2021 - 08.2022
- Channel Management for UCaaS, CCaaS, and hosted VoIP relationships.
- Worked directly with Intermedia's team to onboard new clients.
- Developed strong and long-term client relationships by attentive relationship cultivation.
- Attended company and industry events to network with potential customers and generate leads.
- Generated new accounts by implementing effective networking and content marketing strategies.
- Sought out key decision-makers and tailored solutions to address business challenges.
- Drove new business development through cold calling and direct marketing.
- Coordinated with sales and marketing managers to plan, build, carry out and measure campaigns.
- Conferred with customers and engineers to assess equipment needs and determine system requirements.
- Estimated and quoted prices, credit and contract terms, warranties and project delivery dates.
Product Manager
1Path
Kennesaw, GA
11.2019 - 10.2021
- Achieved President's Club status for 1Path's Unified Communications sales (with Intermedia)
- Used quantitative and qualitative data and research to inform decisions and inspire avenues for exploration.
- Managed Channel and Recruitment of service providers specifically related to VoIP, CCaaS, and UCaaS.
- Established and documented operational processes, dashboards, and reports
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Developed and launched training for new or updated services
- Developed and implemented a full product lifecycle process for future team use
- Maintained vendor relationships to enable partnership growth and secure tier 0 pricing
- Worked with sales teams to land customer wins in complex deals.
- Partnered with marketing to create content and plan product campaigns
- Demonstrated thought leadership, championing product vision across company.
Account & Project Manager
1Path
Kennesaw, GA
07.2018 - 10.2021
- Met, engaged and pursued customers through networking, referrals and marketing.
- Negotiated agreements with clients for pricing and logistics.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
- Developed strategic growth plans for new and existing customers.
- Coordinated between internal teams such as development, engineering, marketing, sales.
- Built and maintained productive relationships with customers and internal partners.
- Input data into CRM system to manage existing portfolios and potential leads.
- Acted as main point of contact in matters relating to client concerns and needs.
- Provided alternative tactics to solving problems and satisfying customer needs to deescalate customer interactions.
- Collaborated with team members to identify areas of improvement in the project process.
Business and Project Analyst
1Path
Kennesaw, GA
03.2017 - 11.2019
- Led development team in a business analyst function
- Utilized SCRUM and Agile methodologies
- Led ongoing business process reviews to optimize strategies.
- Assisted key users in testing new functionality by documenting and retaining knowledge.
- Facilitated meetings and prepared presentations to share ideas and findings.
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
- Defined functional requirements and system interfaces to improve efficiency and usability.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Utilized internal and external feedback to document business requirements.
- Analyzed costs, pricing, variable contributions, sales results and company's actual performance compared to business plans.
Education
Bachelor of Arts - English Language And Literature
Lipscomb University
Nashville, TNSkills
- Team Collaboration
- Presentations
- Recruiting and vendor Management
- UCaaS, CCaaS, VoIP, and Connectivity
- Multitasking and Organization
- Sales Methodologies
- Creative Thinking
- Project Management
- Sales Strategies Implementation
- Data Analysis
- Business Plan Execution
- Business Development
- Relationship Building
- Consultative Sales
- Pipeline Development
- Account Management
- Task Prioritization
- Revenue Generation
- Customer Relationship Development
- B2B Sales
- Pitch Presentations
- Cross-Functional Teamwork
- Demonstrations and Presentations
- Sales Techniques
- Revenue Forecasting
- Bid Request Management
- Decision Making
- Managing Operations and Efficiency
- Sales Statistics Analysis
- Documentation and Reporting
- Employee Coaching and Motivation
- Sales Records Management
- Hiring and Training
Timeline
Consultant
Aly Lee Consulting
09.2023 - Current
Manager, Sales Operations
1Path
08.2022 - 09.2023
Senior Account Executive
1Path
10.2021 - 08.2022
Product Manager
1Path
11.2019 - 10.2021
Account & Project Manager
1Path
07.2018 - 10.2021
Business and Project Analyst
1Path
03.2017 - 11.2019
Bachelor of Arts - English Language And Literature
Lipscomb University