Aly Love
Fort Lauderdale,FL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, record keeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
9
9
years of professional experience
Work History
Restaurant Hostess
Grand Havana Club
Los Angeles, CA
06.2020 - 02.2023
- Managed reservations, waitlists, and special requests for large parties.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Private Nanny
N/A
Los Angeles, CA
02.2017 - 02.2023
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Concierge
Sol Yoga Studios
Fort Lauderdale, FL
07.2025 - Current
- Managed guest inquiries and resolved issues to enhance overall satisfaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Caretaker
CK
Coral Springs, FL
02.2025 - Current
- Responded quickly in emergency situations.
- Administered medications according to doctor's orders.
- Maintained a clean and safe environment in the home setting.
UGC
Self Employed
Fort Lauderdale, FL
08.2021 - Current
- Researched topics related to the brand's industry to develop original content ideas.
- Assisted with developing promotional campaigns across multiple channels.
- Managed multiple projects while meeting tight deadlines.
Education
Bachelor of Arts -
AMDA
Associate of Science - Nursing
Broward College
Skills
- Emergency response
- Household management
- Safety protocols
- Customer service
- Conflict resolution
- Time management
Education and Training
true,other,other
Timeline
Concierge
Sol Yoga Studios
07.2025 - Current
Caretaker
CK
02.2025 - Current
UGC
Self Employed
08.2021 - Current
Restaurant Hostess
Grand Havana Club
06.2020 - 02.2023
Private Nanny
N/A
02.2017 - 02.2023
Bachelor of Arts -
AMDA
Associate of Science - Nursing
Broward College