Aly Scott
Hutto
Summary
Optometry technician with solid foundation in vision care and patient management. Skilled in performing diagnostic tests, assisting with eye examinations, and maintaining patient records. Strong focus on collaboration and adaptability, with proven track record of delivering high-quality results in team-oriented environment. Reliable and flexible, with expertise in using specialized equipment and providing exceptional patient care.
Overview
1
1
year of professional experience
Work History
Optometrist Technician
Great Hills Eye Care
10.2024 - Current
- Assisted in patient intake by gathering medical history and verifying insurance information.
- Supported optometrists during eye examinations by preparing equipment and maintaining cleanliness.
- Educated patients on proper contact lens care and ocular health practices.
- Operated diagnostic instruments to conduct preliminary tests, ensuring accurate data collection.
- Scheduled appointments and managed patient flow to enhance office efficiency.
- Maintained inventory of optical supplies, ensuring availability for daily operations.
- Enhanced patient experience by providing clear instructions and guidance during various testing procedures.
Customer Service Representative
City of Hutto
05.2024 - 10.2024
- Handled high-volume calls while ensuring consistent service quality.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High School Diploma -
Cedar Ridge High School
Round Rock, TXNo Degree - Psychology
Southwestern University
Georgetown, TXSkills
- Patient care
- Geriatric optometry
- Problem-solving
- Appointment scheduling
- Insurance billing
- Patient recordkeeping
- Customer service
- Multitasking
Accomplishments
- Achieved CNA/CCMA by completing certifications through classes
Timeline
Optometrist Technician
Great Hills Eye Care
10.2024 - Current
Customer Service Representative
City of Hutto
05.2024 - 10.2024
High School Diploma -
Cedar Ridge High School
No Degree - Psychology
Southwestern University
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