Alyannis Rivera
Princeton,TX
Summary
Skilled Nail Technician with comprehensive experience in manicure and pedicure services, nail art, and client relationship management. Strong background in maintaining safe and sanitary work environments, staying up-to-date on the latest trends and techniques in nail care. Noteworthy skills include time management, customer service, creativity, and marketing of salon services. Previous employment has resulted in satisfied clientele due to consistent high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Nail Technician
Self Employed business
Princeton, TX
12.2022 - Current
- Responded promptly to customer inquiries and complaints.
- Introduced signature services, acrylics and gel tips to increase overall sales.
- Removed previously applied nail polish using liquid remover and swabs.
- Provided excellent customer service through friendly interactions with clients.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Conducted consultations with clients to determine their needs and preferences.
- Completed daily customer appointments and updated master schedule.
- Maintained customer records for future reference.
Cashier
Walmart
Princeton, TX
03.2021 - 06.2021
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Welcomed customers, offering assistance to help find store items.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Greeted customers promptly and responded to questions.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
McKinney North High School
McKinney, TX05-2024
Skills
- Client consultation
- Sterilization procedures
- Operations leadership
- Time management
- Customer service
- Inventory controls
- Problem-solving skills
- Verbal and written communication
- Sanitation procedures
- Client service quality
- Product knowledge
- Color theory
- Tool and surface sanitation
Timeline
Nail Technician
Self Employed business
12.2022 - Current
Cashier
Walmart
03.2021 - 06.2021
High School Diploma -
McKinney North High School