Established strong client relationships through exceptional customer service and communication skills.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Eyelash Extension Technician
Personal Eyelash Assistance
02.2023 - Current
Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
Increased salon revenue by offering a variety of eyelash extension styles and techniques.
Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
Contributed to increased social media presence by sharing before-and-after photos showcasing outstanding eyelash extension transformations.
Work From Home Agent
Telemarketing & Online Solutions
04.2023 - 05.2024
Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
Resolved customer inquiries and complaints from multiple channels with moderate supervision.
Babysitter
Self Employed Services
01.2023 - 03.2024
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Food Catering Services
Charterbus
01.2022 - 01.2024
Delivered outstanding results in high-pressure situations while maintaining a calm demeanor and professional attitude at all times.
Elevated overall service experience by attentively attending to guests'' needs throughout events, including refilling beverages, replenishing dishes, and clearing tables as needed.
Facilitated smooth communication between the catering team and event planners to ensure all details were executed according to plan.
Ensured positive guest experiences by monitoring food quality, presentation, and temperature during all events.
Accounting Assistant
Senisi Accountant Services
01.2015 - 05.2021
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Used accounting software to prepare weekly and monthly financial reports.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Hairstylist Booth Renter
Eves Hair
02.2011 - 05.2014
Provided exceptional customer service by addressing concerns promptly and professionally, ensuring repeat business from satisfied clients.
Boosted customer loyalty by offering tailored recommendations on hair care products and at-home maintenance techniques.
Built a solid rapport with fellow stylists in the salon encouraging collaboration whenever possible to create a positive work atmosphere.
Maintained detailed records of client services, preferences, and contact information for future appointments and followups.
Education
Bachelor Of Accountancy - Magnetic Resonance Imaging (MRI) Technology
Antelope Valley College
Lancaster, CA
Skills
Customer Service
Nail Extensions
Time Management
Nail art techniques
Manicure Techniques
Pedicures
Hand Massage
Nail Preparation
Acrylic Application
Client consultation
Manicure Design
Verbal and written communication
Nail Polish Application
Problem-solving skills
Sanitation Procedures
Appointment management
Team Collaboration
Product Knowledge
Schedule Maintenance
Operations leadership
Product Upselling
Training and coaching
Service Promotion
Inventory controls
Customer Education
Financial Administration
Proficient in Software
Sales proficiency
Promotional planning
Decision-Making
Client satisfaction
Attention to Detail
Active Listening
Cash Handling
Front Desk Management
Relationship Building
Health and Safety Regulations
Detail Oriented
Tool Sanitization
Quality Assurance
Appointment Scheduling
Guest Relations
Client Service Records
Training and Development
Salon Services Explanation
Call Answering and Routing
Guest Check-in
Team Meetings
Personnel Management
Supply Management
Team Leadership
Equipment Setup
Safety Inspections
Product Promotions
Payment Processing
Client Checkout
Verbal and Written Communications
Supply Maintenance
Personnel Scheduling
Data Entry
Process Optimization
Product Sales
Special Events
Supply Ordering
Facility Supervision
Needs Assessment
Industry Trends
Client Survey Creation
Cuticle Hydration
Upselling and Cross Selling
Nail Care Advice
Workspace Organization
Nail Care and Shaping
Paraffin Treatments
Airbrushing Techniques
Waterless Services
Foot Massage
Electric Filing
Callus Removal
Pedicure Techniques
Nail Stamping
Sanitation maintenance
French Manicures
Hygiene practices
Gel Application
Acrylic nails
Timeline
Nail Technician
Nail By Me
01.2024 - Current
Work From Home Agent
Telemarketing & Online Solutions
04.2023 - 05.2024
Eyelash Extension Technician
Personal Eyelash Assistance
02.2023 - Current
Babysitter
Self Employed Services
01.2023 - 03.2024
Food Catering Services
Charterbus
01.2022 - 01.2024
Accounting Assistant
Senisi Accountant Services
01.2015 - 05.2021
Hairstylist Booth Renter
Eves Hair
02.2011 - 05.2014
Bachelor Of Accountancy - Magnetic Resonance Imaging (MRI) Technology