Hi, I’m
Alyce Harvey
Exton,PA
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Summary
Self-directed marketing strategist, event coordinator and executive administrator with over 10 years of experience creating tactical alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
12
years of professional experience
10
Years of marketing experience
8
Years of event coordination
17
Years of event coordination
17
Years of professional experience
Work History
Montesano Brothers Catering Co.
Marketing Events Coordinator
03.2016 - Current
Job overview
- Coordinated schedules and timelines for corporate events and weddings.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
Great Commission Collective
Web Designer
12.2022 - 07.2023
Job overview
- Transferred and created content
- Uploaded and coded content from Vimeo
- Wrote and edited content pages and biographies
- Boosted user functionality by developing seamless website design, usability and technology.
- Executed design and launch of new client websites.
- Developed user interface architecture and style updates for website redesign.
Trinity Wealth Management
Client Relations Specialist
08.2017 - 12.2022
Job overview
- Generate reports on SalesForce and HubSpot to conduct trend analysis for social media content, identifying tools to optimize our organic reach
- Collaborate with senior management to grow Instagram, Facebook and LinkedIn accounts, implementing posting schedules for popular content
- Provide recommendations to enter the market for financial advisory content, conducting market research to fully understand our platforms intended growth and audience
- Utilize CRM platforms including Salesforce, Constant Contact and Hubspot to service 200+ clients weekly
- Coordinated all major client events throughout the year including all correspondence and invitations
- Responsible for all vendor relations and communications
- Accountable for all communication and scheduling with prospective clients as well as assisting them through the onboarding process
- Responsible for keeping clients yearly and bi-yearly review cycles monitored and on track for portfolio updates and changes
- Executed all personalized client communications for holidays and birthdays
- Managed and wrote the firms weekly newsletter to clients as well as monthly email blast to clients and prospects
- Handled all updates and intended website design changes via WordPress as requested by senior level management.
Chester County Hospital Emergency Department
Team Leader
03.2015 - 07.2017
Job overview
- Managed the team and the schedule of registrars throughout the emergency department
- In-depth knowledge of the Epic CRM as well as the Soarian Financials CRM
- Acted as appointed Super-User for the CRM switch from Soarian to Epic
- Responsible for insurance verification, obtaining required information for billing purposes, and cash drops at the end of each shift
- Handled any customer service complaints or issues.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with patients through positive attitude and attentive response.
Chester County Hospital Radiology Department
Financial Clearance Representative
03.2012 - 03.2015
Job overview
- General overseeing of the Financial Clearance Department
- Responsible for the insurance verification for all radiology procedures
- Provide patients with insurance information and recommendations per their plan or policy
- Gave weekly financial reports to senior level executives.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Education
West Chester University of PennsylvaniaWest Chester, PA
Bachelor of Arts from English/Theater
05.2001 - 05.2011
University Overview
- Honor Roll 2009-2011
- 3.8 GPA
- PA State Grant Scholarship Recipient
- Ranked in Top 5% of class
- Professional Development: Chief Editor for The Quad (Campus Newspaper)
- Relevant Coursework: Communications & Editing
Skills
Customer Engagement
Skills Interests
Microsoft Office (Excel, PowerPoint, Outlook, OneNote) | Soarian Clinicals/Financials | Salesforce | WordPress | Epic | CRM | Constant Contact | HubSpot | CRM | Adobe | Moodle | Vimeo | Marketing & Operations | Analytics | Writing | Editing | Web Design | Dancing | Laughing | Photography | Seeing Joy in the Little Things
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Web Designer
Great Commission Collective
12.2022 - 07.2023
Client Relations Specialist
Trinity Wealth Management
08.2017 - 12.2022
Marketing Events Coordinator
Montesano Brothers Catering Co.
03.2016 - Current
Team Leader
Chester County Hospital Emergency Department
03.2015 - 07.2017
Financial Clearance Representative
Chester County Hospital Radiology Department
03.2012 - 03.2015
West Chester University of Pennsylvania
Bachelor of Arts from English/Theater
05.2001 - 05.2011
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