ALYCE LINDSAY
Lebanon,ohio
Summary
Goal-driven individual with background in managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Medical Assistant
TriHealth
South Lebanon,oh
- CHECK PATIENTS' VITALS AND RECORD THEM ON THE REQUIRED DOCUMENTATION
- Do all physicals in an efficient manner(dot, pre-employment, and pension physicals
- DOT trained in drug screenings and breath alcohol testing
- Schedule work injury revisits, send required referrals for further treatment, such as physical therapy, ortho, general surgery, and or other therapies necessary for patient recovery
- Obtain blood work and deliver to the lab with the filled-out requisition paperwork.
- Assist with urgent work-related injuries.
- Clean and restock rooms for future patients.
- Answer phone calls and answer any and all questions regarding patients sending and faxing requested information.
- Perform pulmonary function testing, audiogram testing, and N95 mask testing. Send documents to the employer
- Seen and taken care of 25-38 patients alone and ran the back of the office
- Assisted in patient intake, ensuring accurate documentation and data entry.
- Coordinated with multidisciplinary teams to facilitate seamless patient care processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Emergency Department Patient Care Tech
Premier Health/ Atrium
Middletown Ohio
07.2023 - 09.2024
- Performed basic and advanced patient assessments
- Responded to dispatched emergency assignments quickly and safely.
- Assists in Code Stroke/Code Blue team on emergencies in hospital/clinical areas, including CPR and transport, provides post-mortem care.
- Assisted patients into the room and placed on appropriate monitoring devices, informed the assigned nurse about the patient's vitals, and updated the patient's chart
- Documented all care and procedures performed.
- Transports patients to other departments in the hospital
- Knowledge of medical terminology
- Strong communication skills
- Ability to troubleshoot and solve complex problems
- Sat with intake behavioral health patients for up to 12 hours
- Calmed intense situations with patients experiencing hallucinations, mental breakdowns, and other mental crisis.
- Removed items and locked them in a safe space
- KNOWLEDGEABLE IN EPIC COMPUTER SOFTWARE
- Cleaned and restocked all patient rooms
- Maintained cleanliness and organization of patient care areas, ensuring safety compliance.
- Trained new staff on patient care protocols and safety procedures effectively.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Phlebotomist/Processor NHA CERTIFIED
COMPUNET CLINICAL LAB/ PREMIER HEALTH/ATRIUM
Middletown Oh
04.2022 - 07.2023
- Knowledge of medical equipment tourniquets, vacutainer tubes, and needles and syringes
- Attention to detail (documentation and following procedures)
- Empathy and bedside manner.
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
- Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.
- Getting blood in high stress traumas in the emergency department.
- Knowledge of blood draw procedures and devices.
- Ensure specimens are labeled correctly
- Collected specimens of all types including blood tissues organs and fluids throughout the hospital.
- Receives specimens into the LIS by scanning barcodes or manual entry.
- Collected blood samples using appropriate techniques and equipment to ensure patient safety and comfort.
- Prepared specimens for laboratory testing, adhering to established protocols and quality standards.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Education
GED -
TEXAS EDUCATION AGENCY
Humble Texas01.2019
Phlebotomy program
Warren County Community College
Lebanon Ohio04-2022
Bachelor's degree - Forensic Psychology
Southern New Hampshire University
08-2028
Skills
- Organization and efficiency
- Interpersonal communications
- Efficient and accurate
- Flexible
- Multi-tasking and prioritization
- Tech-savvy
- HIPAA compliance
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Emergency response
Certification
- Federally DOT and BAT trained and certified
- CPR/AED CERTIFIED 2023-CURRENT
Timeline
Emergency Department Patient Care Tech
Premier Health/ Atrium
07.2023 - 09.2024
Phlebotomist/Processor NHA CERTIFIED
COMPUNET CLINICAL LAB/ PREMIER HEALTH/ATRIUM
04.2022 - 07.2023
Medical Assistant
TriHealth
GED -
TEXAS EDUCATION AGENCY
Phlebotomy program
Warren County Community College
Bachelor's degree - Forensic Psychology
Southern New Hampshire University