Ash Fuentes
Ogden
Summary
Im a Dependable lead of my department striving to fulfill as much of our customers orders as possible and going about and beyond to collaborate with other departments to get the freshest products we can for our orders. I really do enjoy working on a team and it's crucial to train your co-workers with the same knowledge you posses to ensure success and increase our customer satisfaction, organization and communication between co workers is also key to keep our ever changing department running as it should.
Overview
10
10
years of professional experience
Work History
Operations Manager
Maverik
Farmington
03.2025 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed daily operations to enhance workflow efficiency in retail locations.
- Oversaw inventory management and stock replenishment to maintain optimal stock levels across multiple stores.
- Collaborated with teams to develop strategies for optimal store performance.
- Trained and mentored staff on company policies and customer service standards.
- Developed schedules to optimize staff coverage during peak hours.
- Coordinated with vendors to ensure timely delivery of products and supplies.
- Conducted regular inspections to maintain safety and cleanliness standards.
- Resolved customer complaints promptly to maintain high levels of customer satisfaction.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Shift Leader
QCS
Ogden
11.2023 - 02.2025
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained and mentored team members on operational procedures to enhance customer service.
- Implemented safety protocols to maintain a secure working environment.
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
- Monitored performance metrics to pinpoint process improvement opportunities.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to staff to maintain an organized work environment.
- Checked orders for quality and completeness.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Material Coordinator
Chromalox
Harrisville
08.2021 - 11.2022
- Managed receiving operations and proper storage of incoming materials.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Completed daily cycle counts and full inventory audits every Timeframe.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
- Acting lead when they are not present. Maintain workflow and coworkers.
- Followed safety protocols and regulatory policies to ensure a secure work environment.
Commerce Lead
Smith's food & drug
Ogden
03.2020 - 08.2021
- Managing department labor and orders, overseeing co-workers productivity and efficiency on in-stock items, writing work schedules, dealing with customer complaints and resolving customer issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked different stations to provide optimal coverage and meet production goals.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Continuously checked products for quality assurance according to strict guidelines.
Bakery Clerk
Ridley, s
Harrisville
08.2019 - 02.2020
- Packaging, baking, cake decorating and setting up holiday displays.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
- Increased business sales utilizing Product or Service knowledge.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
Graphic Designer
Only Livestyle
Ogden
11.2015 - 07.2019
- Designed creative digital displays used in online advertising for local businesses.
- Developed creative design for print materials, brochures, banners and signs.
- Creating logos and designs for clothing apparel and hats as well as setting up and running merchandise booth at events.
- Applied knowledge of production to create high-quality images.
- Completed final touches for projects such as image sizes and font selection.
Education
Graphic Design
Steven Henager's
West Haven, UT 11-2010
Skills
- Problem-solving Labor Management
- Communication Complaint management
- Organization Efficiency
- Training Teamwork
- Multitasking
- Material Shelving
- Creative Solutions
- Inventory Records
- Inventory Accuracy
- Maintaining Clean Work Areas
- Material Verification
- Material Staging
- Material Preparation
- Material Flow Management
- Product Availability
- Organizational Systems
- Accurate Reporting
- Operational Efficiency
- Inventory management
- Staff training
- Vendor coordination
- Quality assurance
- Customer relationship management
- Schedule management
Skills
- Workflow Management
- Stage Inventory
- Complex Problem-Solving
- Critical Thinking
- Quality Deliverables
- Parts Assembly
- Task Delegation
Timeline
Operations Manager
Maverik
03.2025 - Current
Shift Leader
QCS
11.2023 - 02.2025
Material Coordinator
Chromalox
08.2021 - 11.2022
Commerce Lead
Smith's food & drug
03.2020 - 08.2021
Bakery Clerk
Ridley, s
08.2019 - 02.2020
Graphic Designer
Only Livestyle
11.2015 - 07.2019
Graphic Design
Steven Henager's