Alycia Pouch
Jacksonville,United States
Summary
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Overview
8
8
years of professional experience
Work History
Aviation Maintenance Supervisor
United States Navy, USN
Jacksonville, FL
01.2016 - Current
- Conducted root cause analysis on recurring technical problems, leading to permanent resolutions that increased overall reliability rates for fleet aircraft.
- Championed continuous improvement efforts within department, resulting in measurable gains in efficiency metrics.
- Reduced downtime for aircraft repairs through efficient troubleshooting and diagnosis of issues.
- Managed maintenance budgets responsibly, prioritizing essential tasks while minimizing unnecessary expenses.
- Ensured compliance with Federal Aviation Administration regulations through meticulous record-keeping and documentation.
- Promoted open communication among team members, facilitating collaborative problem-solving during complex repair projects.
- Mentored junior technicians in aviation maintenance best practices, fostering culture of continuous learning and improvement.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Managed efficient teams of up to [Number] employees.
Sexual Assault Victim Advocate
United States Navy, USN
03.2017 - 09.2020
- Streamlined referral processes within the organization by creating an efficient tracking system that improved coordination among team members.
- Acted as liaison between clients and other service providers, facilitating clear communication and collaboration among all parties involved in a case.
- Educated community members on sexual assault prevention, contributing to increased awareness and bystander intervention.
- Assisted victims in navigating legal processes, advocating for their rights throughout the judicial system.
- Maintained strict confidentiality of victim information, upholding ethical standards while providing advocacy services.
Education
Bachelor of Science - Pre-Law Paralegal Services
William Woods University, United States
Fulton, MO05.2022
Skills
- Lean manufacturing principles
- Quality Assurance Management
- Documentation and Recordkeeping
- Performance metrics analysis
Accomplishments
- Received 4 awards in United States Navy due to strong managerial and leadership skills resulting in 100% discrepancy free maintenance on 14 aircraft and maintaining log books for 14 aircraft.
- Received professionalism award for work in Sexual Assault Prevention.
Timeline
Sexual Assault Victim Advocate
United States Navy, USN
03.2017 - 09.2020
Aviation Maintenance Supervisor
United States Navy, USN
01.2016 - Current
Bachelor of Science - Pre-Law Paralegal Services
William Woods University, United States