Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alycia Ziegler

Tulsa,OK

Summary

Reliable Barista and baker that quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

4
4
years of professional experience

Work History

Barista/ Fryer/ Baker/ Cashier

Big Baby Rolls
Tulsa, OK
09.2023 - 03.2025
  • Prepared espresso-based beverages following established recipes and standards.
  • Maintained cleanliness of the coffee station and dining area throughout shifts.
  • Operated coffee brewing equipment and grinders to ensure optimal flavor extraction.
  • Assisted customers with menu selections and provided excellent service.
  • Monitored inventory levels and restocked supplies as needed during shifts.
  • Handled cash transactions accurately and processed payments efficiently.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Ground beans for espresso shots according to individual customer specifications.

Carhop

Sonic DriveIn
Oologah, OK
09.2020 - 04.2023
  • Provided excellent customer service by addressing inquiries and concerns.
  • Handled cash transactions and processed payments accurately.
  • Delivered food and beverages to customers in a timely manner.
  • Took customer orders accurately and relayed them to kitchen staff.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Took orders, prepared foods and processed payments in full-service establishment.

Education

High School Diploma -

Epic Charters School
Online
04-2022

Skills

  • Coffee brewing
  • Cash handling
  • Menu knowledge
  • Workstation organization
  • Effective communication
  • Friendly and outgoing
  • Verbal and written communication
  • Coffee machinery
  • Cash register operation
  • Order taking
  • Opening and closing duties
  • Food running

Timeline

Barista/ Fryer/ Baker/ Cashier

Big Baby Rolls
09.2023 - 03.2025

Carhop

Sonic DriveIn
09.2020 - 04.2023

High School Diploma -

Epic Charters School

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