Customer Service
Food Lion
Burlington, North Carolina
11.2022 - 03.2026
- Help customers send money through western union and handle large amounts of money
- Help customers with a variety of things, like money orders and paying bills
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved billing questions by reviewing account records and company policies.
- Processed orders, returns, and replacements within service systems.
- Answer any questions customers or employees had
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong relationships with customers by providing personalized assistance and support.
- Makes sure every employe was in their right station and every customer knew we’re to go to check out
- Restocked ingredients and supplies in travel stop food areas
- Prepared pizzas following Love's Travel Stop kitchen standards
- Operated ovens and maintained proper cooking temperatures
- Unloaded delivery trucks to place food items and ingredients in designated space in restaurant.
- Completed day-to-day duties accurately and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.