Alyiah Martinez
San Mateo,CA
Summary
Handle team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating daily task during shifts to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
Work History
Shift Lead
Poke House
2022.11 - Current
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Mentor
Redwood City PAL Summer program
2021.06 - 2022.08
- Was responsible for a group of kids, had to be very patient, and have a good attitude.
- Organized workshops and events.
- Professionally communicated to parents about any concerns regarding their child.
- Monitored behavior and reported any incidents to appropriate personnel.
- Assisted youth with classroom assignments and sports.
Shift Lead
Blue Whale, Hillsdale shopping center
2022.04 - 2022.06
- Organizing food and helped with back of the house
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Did opening and closing procedures
- Responded to and resolved customer questions and concerns.
Brand Representative
Hollister Co. Hillsdale shopping center
2021.09 - 2022.03
- Tended to people's needs
- Provided excellent customer service, resulting in positive feedback.
- Completed floorsets, filled floor, and rang up customers.
- Organized and stocked merchandise
- Assisted with daily opening and closing tasks to maintain clean and neat.
Education
Associate Degree - English Language And Literature
College Of San Mateo
San Mateo05.2025
High School Diploma -
Hillsdale High School, San Mateo
San Mateo05.2022
Skills
- Communicate well with people
- Patient
- Responsible
- Quick learner
- Team Motivation
- Employee Training
- Delegation skills
- Organizational skills
Timeline
Shift Lead
Poke House
2022.11 - Current
Shift Lead
Blue Whale, Hillsdale shopping center
2022.04 - 2022.06
Brand Representative
Hollister Co. Hillsdale shopping center
2021.09 - 2022.03
Mentor
Redwood City PAL Summer program
2021.06 - 2022.08
Associate Degree - English Language And Literature
College Of San Mateo
High School Diploma -
Hillsdale High School, San Mateo
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