Alyna Payano
Longwood,FL
Summary
This resume is meant to Inform my employers on why I would be a excellent candidate for the job. As my skills and work experience down below can clearly support me. My goal is to let my employer know that I am skilled in customer service areas, specifically areas involving people. I have volunteer experience and I am a hard worker. I can efficiently multitask different duties and have no problem helping others or working together to achieve a certain goal. My resume is meant to exude the upmost skills, education and work history about me.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Cascade Heights Retirement Home
05.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set up for next day by stocking fridge with appropriate necessities including food, dessert, drinks and any other refrigerated items.
Ambassador
SeaWorld of Central Florida
04.2023 - 05.2024
- Promoted good customer relations and good customer satisfaction by demonstrating friendly demeanor.
- Greeted customers to create welcoming atmosphere.
- Stocked food for customers as needed to keep a full storage
- Maintained a strict clean environment for food to be stored in without compromising the temperatures of food.
- Successfully followed the CDC's and FDA's guidelines of ensuring the safety of food.
- Served food to guests proficiently and handled any concerns the guests had.
Hostess
Red Lobster Restaurant
07.2022 - 02.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.\
- Cleaned front hostess stand and made sure bathrooms were cleaned and fully stocked.
Education
High School Diploma -
Lyman High School
Longwood, FL05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Conflict-Management
- Guest engagement
- People skills
- Extroversion
- Productivity
- Adaptability
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
Cascade Heights Retirement Home
05.2024 - 12.2024
Ambassador
SeaWorld of Central Florida
04.2023 - 05.2024
Hostess
Red Lobster Restaurant
07.2022 - 02.2023
- ServSafe Food Handler Certification - National Restaurant Association.
High School Diploma -
Lyman High School
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