Alyonna Vang
Rush City,MN
Summary
Dedicated professional with strong customer service skills, ensuring exceptional patient care and effective communication, and a fast learner. Experienced in training and onboarding, ready to enhance team performance and foster positive client relationships.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
North Branch, Minnesota
01.2025 - Current
- Conducted onboarding sessions for new hires, equipping them with essential procedural knowledge.
- Modelled adherence to company policies, fostering a culture of compliance and teamwork among colleagues.
- Developed and implemented training to ensure crew members were prepared for their roles.
- Provided customer service training, enhancing team readiness and support in various operational areas.
Waiter
The Waters Senior Living
Oakdale, Minnesota
09.2024 - 01.2025
- Delivered exceptional dining service to residents and guests in a senior living community.
- Managed multiple tables efficiently during peak dining hours, ensuring prompt service.
- Facilitated meal selection for residents, aligning choices with their dietary preferences.
- Informed residents about menu items and daily specials to enrich their dining experience.
- Cultivated positive relationships with residents through attentive and friendly service.
- Maintained cleanliness of dining area by clearing tables and resetting for next service.
Education
Bachelor of Science - Dental Hygiene
University of Minnesota
Minneapolis, MN01-2029
Associate of Arts -
Century College
White Bear Lake, MN05-2026
High School Diploma -
Rush City High School
Rush City, MN05-2026
Skills
- Training techniques
- Skills assessment
- Customer service
- Patient care
- Sanitation and cleaning
- Effective communication
- Feedback delivery
- Time management
- Active listening
Timeline
Crew Trainer
McDonald's
01.2025 - Current
Waiter
The Waters Senior Living
09.2024 - 01.2025
Bachelor of Science - Dental Hygiene
University of Minnesota
Associate of Arts -
Century College
High School Diploma -
Rush City High School